Customer Ratings & Reviews

I usually don't buy extended warranties unless the product cost me some real cash and I plan on keeping it a while. I bought it for a big TV back when they were still pretty expensive and it definitely paid off. So make your own decision but I think it's worth it if the product cost enough and you plan on keeping it

An amazing service and I have used this particular service multiple times through my many years being a Best Buy customer. It is worth it every time I purchase a new item to always have that piece of mind knowing Best Buy is backing my purchase.

An amazing service and I have used this particular service multiple times through my many years being a Best Buy customer. It is worth it every time I purchase a new item to always have that piece of mind knowing Best Buy is backing my purchase.

I never had any problems with customer service In my visits they were very responsive and courteous and helpful

Spending significant money on a TV, I rest easier knowing I'm covered for 5 years!

Our tv power supply stopped working. Geek spuad was fast and Professional. The people who came to work on my tv had a good attitude and liked there job 10 out of 10

A must add on with new equipment. Even if you don’t even use it, it’s worth it for the peace of mind.

Very knowledgeable people. I never have peleja with them.

I always purchase protection because it's there just in case you need it!!! It's the kind of insurance you don't want to be without. It's reasonable and after 3 years or so you will be in a better position to get you another one.

Geek squad rocks! Good price for 2 Year warranty and best part if something goes wrong they come to your house! No need to pack it up and bring it to the store!

The agents did an outstanding job replacing the television under warranty with our replacement. They delivered it, set it up and explained its features and operation. Glad we had the warranty.

When I called Geek Squad because I had trouble with the TV I purchased last year, they were able to assist me promptly with the warranty. They scheduled for a service visit and when they came and found that the TV was not going to be fixed, they had a new TV delivered

Fantastic tv, picture quality is amazing. Very easy setup

I’ve found it necessary to use one - service was excellent and Best Buy honored all requirements with no issues. Great service!

I'm glad I have this! I'm not sure many people know of this or not but best buy warranties are one if not the only warranty that'll cover dead pixels AND burn in! I got an amazing deal on a 5-year plan and wouldn't have bought the TV without it!!!

The service they provide is top notch helped me with all my problems i had.

My 55 ingima TV is awesome, clear with perfect sound!!!

Love being the open box items which saves me money. Therefore I use some of that savings to purchase the extended warrantees. Never had to use one yet, But as long as I do not have to spend my own money, I believe it is well worth it.

As long as your within your time given for your service the geek squad is very helpful and good to have but once it expires you're on your own.

I purchased a 5-year protection for my Samsung TV set and I know that if something goes wrong, it will be easy for me to contact Geek Squad for whatever problem I have with my TV set. Will renew again before expiration date.