Customer Ratings & Reviews

Great service I should have got this before my first tv suddenly stopped working repairing was more money so I decided to buy new with geek squad now I am much satisfied geek squad have my back if any issue comes with tv

the squad were able to replace my tv without issue. the squad removed the old tv, hooked up the new tv, and connected all of the other devices. very satisfied.

Geek Squad is an absolute must for any major purchases. I have never had any issue with them honoring their warranty. They have always gone above and beyond for me and my family with any issues with our electronics. I highly recommend adding this to any purchase.

I never regret paying for the warranties! Great service!

Great graphics for The price. Its also nice how they have the quick pick options for a few apps on the remote

Based on previous purchases for different items, I didn’t hesitate to get this for my Tv. Actually I get the geek squad protection for all my purchases at Best Buy.

Definitely worth the extra cost for peace of mind. Our other TV died a month after the warranty expired and we didn't get an extended warranty on it, so we learned our lesson.

They are great I always used them for any type of products

I decide to purchase the extended warranty because my previous TV only lasted 3 years. This warranty is for 5 years so I felt it was worth the cost.

I would say highly professional and fast. I always will get a warranty through them.

Would recommend to purchase for certain higher priced items. Everyone always nice and helpful

this first time they took care of me no issues but the secomd time geek squad lied so I will no longer be giving them or best buy my money ever again

Bought a Hisense 50 inch tv in 2017 and it had a problem with a line in the picture. Geek Squad came out and stood behind the TV and gave me a full refund to buy a new TV. Very happy with the outcome.

Worth the money most of the time. I have used my policies 4 different times and only one time it didn't cover the repair. I would recommend the protection on most expensive items.

A must to have a good warranty/service program on your electronics. I highly recommend any of them.

really glad that I have this protection and it is linked to my account so it will be easy to look up and use when and or if needed. It is well worth it for piece of mind and 5 years is a really great amount of coverage time!

Keaton was great! One of the best employees, I would recommend him to a friend or family whenever buying a tv!

Fortunately did not have to use. Purchased the protection as insurance after my Son had an issue with his older big screen, they could not get the part and they gave him a full reimbursement towards a new one.

Always worth it to get the protection plan. Bestbuy makes it so easy.

The agent set the TV up did a sort walk of how to operate TV and the function