Customer Ratings & Reviews

Haven't had to use it yet but seemed like a good value. I did actually hear good things about them and it doesn't hurt to have extended warranty.

I figured the extra protection and coverage was worth the cost when I figured the benefits involved. Even a trip to the house is expensive, but covered with this service.

Definitely worth the extra money. After 4 years my old tv went bad and they quickly replaced my old tv with a new one.

I bought the Totaltech protection that included the additional 2 year Warranty. Peace of mind knowing that I have 'Pros' to rely on is great.

This coverage has saved me some serious heartburn. They're great about responding and the techs were all courteous and knowledgeable.

Glad i bought this bc when my husband opened his Xmas gift the bottom of the screen from the inside came damaged and a little disappointing when it was an expensive buy.

I purchased and floor model TV, and was able to already use this protect to get a new main frame on my TV. Totally worth the extra money to have the coverage from Geek Squad.

I have not yet used the Geek Squad’s services but peace of mind is worth a lot to me.

i love best buy they are an great store i love this place

A Geek Squad extended warranty policy is recommended for additional protection especially when new technology is purchased. I can't put a price on Having the peace of mind.

A Geek Squad extended warranty policy is recommended for additional protection especially when new technology is purchased. I can't put a price on Having the peace of mind.

Well we bought a 2-year plan just in case so they can come in if anything goes wrong and fix it

We use the Geek squad for everything we purchase at Best Buy. Delivery is quick and they are professional in every way. The service is one you shouldn’t pass up.

We have not had to use this yet but knowing we have it available eases our minds greatly, especially with an open box purchase.

After having the protection plan on a few other purchases I had to have it on the TV. Protection plan makes everything right if you have a problem.

Nice service very nice people in store Davenport Florida

The agent didn’t set my t.v up but made sure to deliver all the way to my door step! Thank you

It's like insurance... it's there when you need it!!!

I recommend anyone that buys a brand new Samsung TV to get insurance on it. One never know when you will need it especially on game day or gaming with friends.

so we shall see if I actually need it and how they respond to what is needed. But making a huge purchase like this, it's better safe than sorry.