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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30774 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 30,774 reviews
  • Rated 5 out of 5 stars

    Thank you geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crystal UHD 4K TV is a great TV. The picture is bright vibrant excellent clarity. The smart TV functions are well displayed and easy to navigate. The HDMI cords connectors on the back of the TV are easy accessible. I was able to hook my soundbar up with no complications at all. His settings menu is easy to navigate. I would recommend The geek squad services and warranty when you buy your TV. Geek squad is helpful friendly. They help me navigate through problems with past items I purchased with ease greatly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderfully service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have always used geek squad with every purchase and they have always been so helpful an quick to get things fixed or replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are two seniors, 80 and 83 years old. We have seen so many changes in technology in our lives that it’s very hard to keep up. The geek squad understands our limitations and has resolved our problems effectively.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked on TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked on my tv that could not be repaired. Purchase price credited to new tv service. Repurchased on new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best way to insure your purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can feel at ease with any Best Buy purchase when you back it up with an Geek Squad warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowing I'm covered is worth it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind was worth a few dollars. Knowing in covered is worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the clarity of this TV and the sound is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 yrs and so good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So mamy write recent reviews, well its been 3 years and the television is amazing. I absolutely love this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection plan in the world

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t beat it. Something not working the way it did when you got it? Take it back and get another one. No mailing anything off. Which is why I get all my electronics from Best Buy and not anywhere else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With a tv that didn’t fit in my car, they helped dearly with getting the return pushed back out (has to be rechecked by tech) and put it on hold til I could come back for my open box purchase! They, the first gentleman I spoke to on the phone to make the purchase & the whole best buy team at the location I visited helped amazingly!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the $20!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are worth it in my opinion, no matter what you may be buying. Often times, something may quit on you just as a year has passed. Twenty bucks just gives you a little reassurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still working like the day we purchased it 11/29/2018. Great TV!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great price and I'm glad I got the coverage in case something happened

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully i have had to use this yet but im sure its good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent and fast service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was courteous, professional and personable. Whenever allowing strangers into your home, at baseline you don’t want folks giving you “the ick”. Well the team was outstanding and the setup was done much faster had my ego insisted that I could do it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geeks Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These gentlemen work every problem I have. And I use them a lot having little kids pressing buttons they shouldn’t. Broken or just a jam they get me taken care of. Even help me file for new stuff. Thanks guys for your help

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tizen Protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this option as to protect this $1000 unit. We had a great Samsung for 2 years with no Geek protection from BB. Any item that has potential of under-life potential will have this morning forward.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lots of Smarts

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These young people are so knowledgeable in the Best Buy products. Where did you find them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    give them a try

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad has made me a firm believer over the years. until I have a bad experience.... all hail geek squad! they have earned my respect. keep doing what you do geek squad. thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is the best tv out there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this tv! So much extras packed into this model and then some. I love all the user friendly interface and all the different features I am a loyal Samsung consumer!

    I would recommend this to a friend