Customer Ratings & Reviews

Got this for my outdoor tv due to weather conditions in Houston. I keep it covered when not in use

Geek Squad add on when buying a system a must. My LG TV quit after a year. Geek Squad replaced the TV and did the reinstallation. Worth the cost

They deliver what they promised. I highly recommend and approve!!!

Absolutely get an extended warranty. If you don’t have an issue great, but you loose if you don’t have a warranty and your basic warranty is up, you’re out. You will get credit back and don’t have to deal with OEM, shipping, etc. Just do the warranty and get no hassle Best Buy return the same day, unless it’s a TV then you have to go thru their service center but still bought another warranty with the next TV.

[Employee of bestbuy] Here is the deal, if you dont get Geek Squad Protection, you are missing out. Lets start with the fact things are not made like they used to be. Drop something once and its done. Now I can be my clumsy self and not be overly worried I lost my item. Win win

I think it is a really good product. I had an issue with a Sony TV and fortunately I had the five-year protection plan through Best Buy and they warranty the TV out for me.

To have extra protection on your product and the cost effectively of the extra warranty is very good

Workers were professional and knowledgable. Told exactly where I wanted the Tv and they were able to do exactly that. They were also cleaned their work area when they were done. Grest work guys. Thanks.

Hopefully don't need to use it but good to know I have the protection for 5 years considering how often electronics tend to break early.

Always do good when there is an issue. Great to work with so far

Cant speak on other warranties or services but definitely geek squad took care of me. Specifically Norman the tech i was lucky to get. This is a must have and it gives you a peace of mind

Geek squad has the best protect 4 years tv went dow best buy came to house realized tv could not be fick in 30 minutes I have an email with a code to take to store or go on line and get my new tv for free

I recently had the pleasure of experiencing the incredible service provided by Geek Squad, and I am genuinely amazed. From the moment I reached out for technical assistance to the resolution of my issue, the Geek Squad team displayed unmatched professionalism and expertise. Their customer support was prompt, courteous, and efficient. The technicians demonstrated a deep understanding of my tech concerns and went above and beyond to ensure a swift and effective solution. What truly sets Geek Squad apart is their commitment to customer satisfaction. Whether it's troubleshooting, installations, or general tech advice, Geek Squad has proven to be a reliable ally for anyone navigating the complexities of modern technology. I wholeheartedly recommend their services to anyone seeking top-notch tech support. Kudos to Geek Squad for their amazing service.

Can't go wrong with a 5 year warranty on your bigger investment in your house. Have used Geek Squad previously and was happy with their customer service.

I normally don’t buy an extended warranty but due that the tv is a fair condition item and open box I decided to secure the investment.

best warrenty ever! i get this every time i get a new tv it has saved me so much money for tv's breaking randomly

Cool that is included. Honestly is helpful because not many Apple stores are nearby but sometimes I feel like I should just go to Apple instead. Also, some interactions I’ve had previously with the TV not the greatest customer service.

This screen protector is fantastic and I wish I could rate it 6 stars. In a horrific chain of events I tragically dropped my phone from approximately 4 3/4 feet directly onto cold hard pavement littered with gravel. (Dropped it out my car window) I hesitantly exited my vehicle and then proceeded to step directly on top of the phone which was screen side down. To my dismay I observed multiple cracks on the screen of my almost new iPhone 8. I then did the drive of shame back home where I could more closely observe the catastrophic damage to my phone screen. I slowly pulled it out of my pocket as a single tear ran down my face. Suddenly I was overcome with an epiphany. I had purchased and installed this glass protector on my phone. Is it possible that my screen was still intact? Is it possible that this 8 dollar product saved me from replacing my entire screen? I slowly peeled back the screen and was filled with joy. I haven't felt joy like this since I opened up my Nintendo 64 one 1990's Christmas morning. My screen was unscathed. I snapped a picture of the decimated screen cover, and gave it a proper viking burial. Thank you for your service tempered glass screen protector.The description of "ultra clear" is truthful: the clarity of my phone screen isn't at all diminished with it on. Because I have an iPhone 7, no protector can cover the entirety of the screen; this does, however, cover the entire flat part of the screen, unlike other protectors I've tried which were very visibly 1mm too short. The protector also doesn't cause any issues with functionality - touch sensitivity, 3D touch etc. all feel unchanged. The surface feels really smooth to the touch.

Great sound. Beautiful picture. Remote has everything just need to learn ot

Best warranty and service for the price. Geek squad deliverd my tv to replace a faulty one after 2 years. They even removed and took the old tv with them.