Customer Ratings & Reviews

Always good to add a protective plan just in case accidents happen

GREAT VALUE FOR PEACE OF MIND ON ELECTRONIC PRODUCTS!!!! 1 TV I BOUGHT IN YR. 4.5 SOUND WENT OUT COMPLETELY & GOT CREDIT TO PURCHASE A NEW 1 WHICH I UPGRADEF THE SIZE FOR ONLY $30 MORE!!!!

I had an issue with Tv called spoke with a service tech he verifed glitch and replaced it without any hassle the warranty is well worth the money

It’s a great deal for protection in case anything happens to your devise during the first 5 years.

This is the best protection for all home electronics. We recently had to use it on a Large Screen TV (58 inch). The TV had a great picture, but kept having sound problems. After we had the Geek Squad out for a 3rd time in 2 years , we were given a fair credit on the unit and upgraded to a Sony 58 inch.

The service and support is excellent and Work They are very compliant and perform their work very well

everything was excellent, the employees so profesional

So glad I subscribed to this service, very helpful

This is a fan favorite for me. Best Buy is the only place I buy electronics because of this service.

Perfect Dorm Room Size Smart Television! Purcahsed for a new college goer and its loved. Geek Squad hasnt had to be used yet but its always great to have extra protection. Purchased because its better go be safe than sorry.

All I can say is buy the plan even if you think it is not needed..Best Buy protection stands behind its warranty and they are super easy to work with. If not for them the tv replacement I had to do after my new Samsung tv went out I would cost a lot more than what was spent on the protection plan.

They had to come several times to fix the problem with a controller and could have done a better job with education on use of item but overall they performed well on fixing my problem. THe third visit technician was very knowledgeable and permanently fixed the difficulty with the remote controller and there was no extra charge for the last two visit. If you use them don’t be afraid to call them back if not working perfect.

I haven't had to use the geek squad yet and hopefully won't have to

This protection is a must and adds a sense of ease when purchasing items that may fail outside of manufactures warranty. Value for the money is also good.

First tv was damaged somewhere but they made it good. Delivered on schedule and unboxed and set up, great job. Very friendly and professional, efficient and very tidy. Thanks great job, I would highly recommend extended warranty. Protect your purchase

If you can’t afford buying another device if it broke, you could get this. Don’t blame a toddler for something you could have prevented!!!!

Great quality, image is really need, excellent size for a living room, really fast, I would definitely recommended, and for the price you can't find a cheaper one.

good service. easy to use. no complains. i used to my Tv

It was super easy to sign up for an account before I made my purchase of a brand new tv. Best Buy made that easy for me. A place where I go for all my appliances and electronic needs. They're so friendly and always quick to help. I love my Best Buy

I love geek squad. They answer all my questions and are very professional.i