Customer Ratings & Reviews

Scott has always been great to me. Their service is quick easy to communicate. I’m usually hesitant to buy it but with these types of items it’s worth it and they always pull through.

Have not had to use yet, but Best Buy sells warranty based on sale price, not original price , so it is an INCREDIBLE value. If you buy your item on sale, open box, or Clearance, don't hesitate to make the investment in the warranty. My TV was on sale for $399 from $749 and warranty was probably of what it would have been if not onsale.

[Employee of bestbuy] Best oled i ever got. Picture is fantastic. The color is unbelievable

Got the TV, brought it home, hooked it up and love it. Works great.

The person who helped me in store was awesome he was a shift leader or something in the tv department who specializes in Samsung but is very knowledgeable and has excellent customer service skills, I went with a 5 year warranty since the bad TVs go bad around 3 years, excellent overall!

Have been a Best Buy customer for over 20 years. They stand by what they sell and the Geek Squad is always there to help. Did not use them for my most recent purchase but would recommend them to assist in TV and surround sound installation to those that need it.

Luckily enough, I haven't needed this yet. A 2 yr contract seemed like a decent deal. This is for any mechanical needs. I did not buy install package. My daughter set it up for me.

Reasonable insurance plan for 5 years for my new TV unit

Guys came on time very polite and had manners asked me where this item was going and brought it in offered to give me a hand with putting up but I was in a bit of rush so decline their help.

Very helpful when they are needed. They are very kind

Excellent service!Ive been buying this service well over a decade and its never failed me,always right on time.Recommendee:Well worth it

The staff was great in helping me purchase this. I have not used it yet and hope I don't have to

I've used geek squad warrenty in the past and they do honor there warranty and this plan is price great for product i purchase.

BB is asking me to review something I've not needed to use yet. Yes, I purchased this for my TV but I can't give an informed review since I have no experience other than buying the plan which was painless and reasonable

The tech was very friendly and very helpful. Wish more places were the same.

The service on the Geek Squad plan is prompt; exceptionally easy to use, and friendly.

Excellent TV. This was actually an Open Box. I got an excellent deal on it from bestbuy. Didn't come with the Remote, I called LG and they shipped me one at ni extra cost

They help me with the microwave installation, super great polite personnel

I bought the 5 year protection because like many, I want to feel at ease with my purchase. This is a must for any OLED purchases because if you do your research you know any fix is not cheap. This service covers most problems, burn ins etc. Plus knowing you don't have to haul your TV into the store and they will come to you (depending on tv size I believe) is a plus. I will enjoy my oled tv purchase, knowing I covered for 5 years

Fast and easy and on time gʻgggggggggggggggggggggggg