Customer Ratings & Reviews

I always get my Best Buy items covered with Geek Squad. However, the turn around to have something repaired needs be improved upon. I have an 82 QLED, that failed on my on the 11th month of the manufacturer warranty. So I'm at the mercy of Samsung throwing parts at it and Geek Squad scheduling appointments until the issue is resolved. By the time the techs come back out to my house it will be two months of waiting.

After wandering the Internet for a few weeks looking for the best option for a TV, I came across this unit. I was concerned after calling Samsung and them telling me that it did not support Plex. I went into the local store and was looking at another system and while talking with the guy about the TV I came in for he brought my attention back to this one. I explained that I called Samsung about the Plex issue, but he was certain that it supported Plex. So we got the one on the internet and after a quick update it loaded up Plex... I couldnt have been happier!

Coooolllllllllllllllllllllllllllllllllllllllllllll!

Great TV for an affordable price :) Has a clear image and sound and was very easy to set up.

The agents mounted my TV, it was done very efficiently and well placed. They were professional and answered all my questions. Even gave me a few suggestions, appreciate their time and tips.

This offer adds great peace of mind, i know anytime in 5 yeats if my new tv malfuntions for ANY reason the tv will be repaired or replaced for a one time fee at purchase. That is a huge weight off my mind!

great deal will buy again best buy had everything we needed for the office

Gsp is a must for all my products from best buy. I dont really recommend totaltech if you don’t need computer help. But if you are a frequent buyer i recommend just purchasing the geeksquad protection plan on your items. If you purchase totaltech youll be paying more for the membership every year than the plan outright for each item.

Would not purchase an expense item without having a extended warranty and the price was right.

We buy this on every TV we buy. Hopefully we won't need it on the new TV! We did use it on our previous TV The Geek squad spent a couple of hours trying to find out what was wrong. Once they figured it out, they fixed it quickly. Very efficient!

My girlfriend and I purchased the Vizio 50" M50-D1 Smartcast without knowing exactly what to expect because that model was in between the ones on display at the time. Let me tell you though, that i was blown away by this TV! We hadn't even realized until unboxing it that it came with it's own tablet/controller, which is a cool bonus feature. This 4K TV far exceeded all of my expectations, looking as crisp and vibrant as some of the much more expensive competitors on the market. For the price, you absolutely can't go wrong!!

Would not purchase a new higher cost electronic without the extended warranty! Our last Samsung TV went out 30 days before our previous extended warranty ran out. Old set was replaced with a new one at no charge.

They are working properly and good service garantee

I mean all I did was get protection. If anything happens to my TV then I'll be able to get it fixed, so it definitely lowers my anxiety around that.

The protection that this plan covers is needed in my opinion with unforseen technical issues that may arise later. All electronic purchases such as TVs should have a plan that exceeds the standard warranty as you're adding an extra blanket of security on your investment. This is one of the reasons that I primarily opt to purchase from Best Buy for my television purchases due to the affordable plans that you're able to add. Great value for sure.

I've had two Samsung flat screens die at the 4 year mark. I had the 5 year warranty on the, First time it only cost me around $100 for a replacement. This time I switched to Sony and it cost me a couple hundred over the warranty refund. So I purchased the the 5 yr warranty on the Sony.

Invested in a TV protection plan! Well worth just in case!

Purchased this TV over a year for the sole purpose of gaming with my PS5. I have not been disappointed! Excellent picture quality and the frame refresh rate is amazing! I would definitely buy again!

Geek squad lives up to its warranty good value. geeks forever

Geek Squad projection is well worth the purchase. I used it for a TV I had for 4 1/2 years. I wish it was a little more simple use the protection though. I couldn’t bring TV in store. I had to wait for a service tech to come to my house which to took over a week. After tech came to my house later that day I was able to go to Best Buy and pick out a new TV with the credit they gave me for the old TV.