Customer Ratings & Reviews

The warranty and geek squad is my main reason for shopping BEST BUY!

Money well spent. Even the best equipment can break down. Enter the Geek Squad.

I'm glad I bought the service plan on my Sony TV. It stopped working and I replaced it with a Samsung almost for free. I was very happy about that!!! I wish the remaining years of the old plan could transfer to the new plan, but they don't.

Always always always buy the Geek Squad protection plan when buying anything that has to do with electronics, kitchen or car stereo from Best Buy. These plans help insure that you can always get help when something happens or goes wrong.

I always always always get protection. I have a little one, plus pets, PLUS accidents are bound to happen more often when you DON’T have protection. So far Best Buy protection plans have helped tremendously, especially on my child’s tablet.

Having access to support from Geek Squad agents is always a plus!

I have not had to use the Geek Squad protection on this device, but I have needed it in the past for other products. And when you are having an electronics issue, the speed and capability with which the Squad fixes that issue is unparalleled imo.

The Geek Squad was wonderful when I had to replace my television. The process was really easy and the exchange went by flawlessly.

Will never buy another TV without getting this protection plan, service is fast, reliable, and hassle free!

During my issues w my Samsung TV, they made it out to my home but ultimately I was told there was nothing that could really be done. Ultimately I had the coverage for the tv and it was replaced.

Geek Squad Protection is definitely worth it. In the case a dead pixel appears or the entire LED display goes out, they can replace or fix it pretty easily.

Purchase it with new television, extra warranty for

Service is always top notch here, They make sure im happy and understand everything before leaving and never rush me away

Even after I bought the item, I was still able to get this protection. No classes, gimmicks or haggling. Thanks Best Buy!

Nice..............................................

With the geek squad I don't have to worry about my purchase for 5 years!

Good warranty for the price , recommend buy a warranty cheap

It’s worth it to get protection for my tv if anything were to happen

We have not had to use it yet but it is reasurring that we will have the service available to us in case we need to use them. It gives us the peace of mind that if we run into a problem with one of our devices that it is just a phone call away.

I always buy the Geek squad service with the hopes i never have to use it.