Customer Ratings & Reviews

I am pleased with the service and support that I received from Best Buy geek squad and their customer support service….

Great for peace of mind, doesn't cover physical damage, wish there was an option for damage coverage on tvs at Best Buy

They helped me choose a product in my budget and size range

The material is excellent. I highly recommend it and it looks very comfortable on the wall.

Beautiful television picture. I am very happy I bought it.

The extra protection through geek swap squad was reasonable for the time covered.

Feels good knowing my things are protected if something happens.

Excellent combo with the TV, pictures are so vivid!!! Makes the game come alive!! Didn't even have to adjust pic or sound!! Amazing quality!! I recommend it to any gamer!! And geek squad keeps it safe too!!

We purchased this extended warranty because my dad has recently been having issues with his Samsung TV. The TV itself is really good until it glitched out at less than four months. The Samsung rep gave me the option of having their subcontracted serviceman or Geek squad handle it and I chose Geek Squad thinking it would be faster. Turns out it was but the person who set up and scheduled did not diagnose the problem correctly and therefore ordered the wrong part. I decided to keep having Geek Squad reschedule to fix but decided to try to see if Samsung could get it done earlier but when Samsung scheduled the service call, the company and number given were unreachable by phone and I couldn’t find them listed in Hawaii so I cancelled it and will look forward to next weekend when Geek Squad will return.

I can hold my own but i alway get great service with my Geek Squad! Fast, reliable, replacement fast, walk you through trouble shooting. They are great!

Better safe than sorry. Can't tell you how many times getting a warranty has saved me a ton of money.

I like having a piece of mind should anything go wrong.

With my bad luck with electronics, I felt that I had no other choice but purchase a 5 year warranty.

Geek squad helped me get a new tv after the first on broke within a couple months, glad I paid extra for the insurance

Hopefully won't need it but was relatively lower priced than other insurance. Can't take any chances nowadays with tech.

I will always get a warranty on anything I buy from Best Buy

I love geek squad. They answer all my questions and are very professional.i

Agents did great with assisting me with my television. Outstanding geek squad definitely the greatest team! The welcomed me!

Always get the protection if ur TV is over $1000. I bought the 5 year warranty on my old Sony tv. It broke 4 years 7 months in the warranty and they offered to give the same model for the new year or $870 towards new tv. It was definitely worth the money. BTW I paid $1000 for the old tv.

A large purchase like our new tv was even better know that if a problem occurs Geek Squad will be there to take care of it for us. You can’t put a price on security and piece of mind.