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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30777 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 30,777 reviews
  • Rated 5 out of 5 stars

    Extra Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great to know that I am covered even further than the manufactured warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny for peace of mind at a good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient for repair / replacement of TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this protection plan because I bought Westinghouse TVs. Westinghouse is a great budget-friendly choice for people who don't need the ultimate performance in a TV set. Mine haven't actually required any warranty service. But I have read reviews on here that say the TV must be shipped to the manufacturer's site(s) for in-warranty repairs. That shipping cost could be significant, and that facility is across the country from me. With the protection plan, I can let the Geek Squad repair facility conveniently handle the repair or replacement. Shipping a sizable TV across the USA one way would cost more than the price of these protection plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    #Justincase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always try to buy the insurance plan because you never know when you hide them.Will break down and the geek squad works for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad helped me set up my TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is absolutely worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service they help you and explain very well what your device has

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    With geek squad covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy having the peace of mind, knowing that if something happens to my product geek squad covers it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Walter

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prices goes up for the more coatly items purchased. Walter (Buy cheaper )

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Beautfiul Product

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] The tv is incredibly clear and worked easily right out of the box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREEK SQUAD IS AWESOME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE INSTALLER WAS AWESOME. THEY GOT EVERYTHING HOOKED UP TO ONE REMOTE WHICH MAKES IT SO EASY TO USE. MY HUSBAND LOVES IT. THEY WERE POLITE AND KNEW EXACTLY WHAT THEY WERE DOING. GREAT JOB GUYS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FIVE YEAR GEEK SQUAD PROTECTION PLAN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an issue with the screen on a 65" OLED LG television. The television was inspected by a technician and was replaced at no charge. I am a very satisfied customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service was fast totally fix my issue which was very important to me. He offer the membership to me which has saved me money important these days

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love to always get a Protection for the years cause you never know what will happen. It’s better to be safe than sorry.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Your computer techs are very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad warranty is amazing. Everything was covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I installed my tv but thx geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv appreciate Best Buy for amazing deal and service with awesome support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They fixed my pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s such a great place to go to like I love of and they love pc

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service once the claim was approved.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an issue with a defective product and after a lengthy discussion with customer support to prove that is was a product defect and nothing I did, my new product was delivered and installed 2 days later with the defective one hauled away. Had the customer service end of things been smoother, my rating would be higher, but overall i was glad I bought the protection and was very happy with how everything was handled once my claim was approved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought a flat screen TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales representatives were very helpful and the checkout time was very good and the customer services was good also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shout out to your Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Associates connected every attachment necessary for full TV viewing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is always good to have if ever needed. I've hadn't had to use this at all. I have for 5 years. It wasn't expensive either.

    I would recommend this to a friend