Customer Ratings & Reviews

Got this just in case, never been happier. Got this for our TV and safe to say it's nice to have. Haven't had any issues with it

Excellent costumer service and outstanding troubleshooting skills for all your needs!!

I haven't had time to use it yet but talking to my sister and my brother I heard that this plan really helps protect your item and it keeps it from anything from having to a long as you got this warranty it really goes above and beyond his name and what it can do

Purchased the 2 year protection, but have not had to use it. Have had great response with this service in the past so felt it was a must.

Never EVER disappointed. I buy Geek Squad with anything that is an electronic - anytime I have had a problem - they are fast, efficient and worth it! Coverage is transferable too - handy! A total peace of mind...

Geek squad service has been very helpful and and they know their stuff. I recommend their services.

Everything i buy gets a Geek Squad protection plan. I bought the plan with my 32 inch tv. For the small amount of money I feel I am covered. I have used their coverage before on TVs....these digital tvs are not built like the televisions of yesteryear. I have used them several times on other items and have never been disappointed.

Bought five year for our expensive oled tv that was purchased on holiday sale. Used it to have techs virtually help me with some picture setting issues. Used some of the TV savings to get five year so don’t have to worry if need support.

Best Buy's customer service has always been tops when I've ever had issues with any products purchased with the available extra warranties, plus the manufacturers warranty. It's Best to Buy the extra protection, from Best Buy!!

Best buy warranty are cost effective and straight forward. When purchasing an OLED tv, the warranty cover screen burn, which I consider essential coverage for an OLED tv

[Employee of bestbuy] I love the quality, features, and being able to stream movies concerts and other special events

The best surround sound hands down. You will not regret it, looking into purchasing one for bedroom.

[Employee of bestbuy] Amazing people. Great service. They fixed my 2 year old laptop in a day.

I appreciate the fact, geek squad will come out if necessary, opposed to me having to lug the merchandise back to the store!

I really appreciate Geek Squad, their culture, and commitment to the customer. I rarely need them but when I do, they make it easy.

It would be stupid not to purchase the geek squad plan when buying a samsung tv for the price, because after you own the tv for maybe a month, you will get an insurance packet from samsung, after registering your tv online. It is extremely expensive, while geek-squad if you purchase minimum of 2 years you can renew it when the 2 years is up.

We are so glad we bought this for out TV Called and they came out ordered the part came back installed. Still had a problem We were able to purchase another tv and put the cost of the old unit toward it. Great job Best Buy

Worth the investment and easy to use. I have had it in the past and gives a good feeling of being protected

Worth it, no matter what product you purchase. Best buy is the only one who covers burn-in.

User friendly, good value friendly staff with great results. We have had this service for several years. When our in house tech guru ( teenager ) cannot get it done, the GS does it all. SUPER VALUE. Did I mention SUPERVALUE?