Customer Ratings & Reviews

I wanted more space on my fire TV so I called the geek squad and they walk me through it step-by-step

I usually don’t purchase warranties but with a tv this big I wanted to make sure it’s covered. You never know. Very affordable.

Overall they can help with minor or not complex things but aren’t too good at complicated things. They are good to help walk you thru the things they do know.

Always nice service I am very much satisfied with the service and people are really good. So kidding.

Geek Squad 5 year Protection. What more do you need. Pays for itself in the long run

Hadn't had to use them in a long, long time but last time I did it was Excellent!!!!

Haven't needed Geek Squad assistance but have heard good things about their service.

This is a peace of mind just incase TV get bad it will be fix or replace to new

love this tv. amazing picture quality. Also easily connect to our Alexa and apple devices.

Rep was outstanding. Was able to troubleshoot and order replacement within minutes.

Always get the geek squad. Its saved me more than a few times. No hassle either

must get item just incase. fast service and reliable

must get item just incase. fast service and reliable

Dad loves it! Easy ordering, fast shipping amazing experience

Great picture,great sound i couldn't be happier with it.

Beat Buy is the real deal and they don’t come to play if anything happens to your item. They are one phone call away ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️

I am extremely disappointed with the handling of my recent return attempt under the Best Buy Protection Plan. Despite the product being defective and covered by my plan, the store’s general manager refused to process the return, claiming he did not observe the issue I described. I also explained that I could not leave the monitor at the store since I needed a replacement immediately to complete my work, yet I was offered no professional support or resolution. It is troubling how easily these protection plans are sold, yet when customers attempt to use them, the process feels dismissive and unnecessarily difficult. This experience leaves me questioning the value of the program and the commitment to customer care.

I don’t always purchased the warranty from gig Spudz with this time I did I thought it was needed for the item was purchased good value

Inexpensive tv, thought it was a good investment...

Haven't had to use them very much, which is a good thing, but the little i have used them, they are very professional, and able to fix the problem as fast as they could