Customer Ratings & Reviews

this tv is great, I now have 4 Samsung tv's, the picture is awesome and the features are easy to use, i love it!

Nothing like having the worry free feeling of knowing you’re covered for 5 years if anything goes wrong with your purchase that you’re completely covered.

Geek squad is a very good value. They are always prompt and courteous. Have had in home visits as well as taken things in to be serviced. Highly recommend.

Worth the money. Warranties are important and especially for technology.

The agent’s delivery was efficient and on time. !!!

The agent talk us through the process of working are tvs. He made it super easy. It was on in minutes. I recommend getting this protection.

They delivered the TV set it up. They were very knowledgeable and showed me how everything worked on the television and remote

The TV is great looks and sounds awesome will purchase another one

Geek Squad warranty came through AGAIN! tv was replaced. remounted and set up for us. Techs are outstanding! Everything was great!

Great deal for the price. Hopefully I will never need to use the warranty. It is a great feeling to know I'll be covered if anything does happen to the TV.

Excellent purchase! Amazing quality!! And even better prices!

I hope this comes in handy if my tv is damaged within the next 2 years

I haven't had to use the repair service, but I like having a little extra insurance while my TV is "new". In the past I had to have a TV replaced and was able to do so with this service. Highly recommend.

Great however I never used this before. I am happy geek squad is able to provide services on mounting a TV and other things.

Don’t take any chances without this service . I’ve used it now for about 8 years . You never know when you might have have a serious or emergency issue.

Great protection plan, can count on Bestbuy to have my back with my electronics

Purchased Geek Squad service in advance in case near future break down of this new TV. I didn’t purchase this service package for last TV and cost lots to have TV fix.

Great services. Well worth the little extra. Fast and friendly.

Easy to understand, good communication. Was given clear, concise answers to all questions

I have used Geek Squad in the past so I utilized them without hesitation. Their agents are knowledgeable, considerate and respectful. The are patient and explained everything to me in a clear fashion.