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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30821 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 483 Showing 9,641-9,660 of 30,821 reviews
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provided great protection for my Samsung TV! Amazing Job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 years of possible replacement? Count me in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seven year old 1080p 50 inch TV died on me so I decided to add this plan for 5 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I also get the service plans because of the wear and tear on the devices. Luckily we haven’t had to use them as of yet but I’d rather be safe than sorry!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must for higher priced items.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan completely replaced our big screen that went out inside of the 2 yr plan. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We used this before and l can honestly say Best Buy actually honors their warranties! It’s the main reason we keep coming back to this store. Thank you!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trust the product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always trust Geek squad protection for a new product. They replace it immediately if if can’t be fixed by them. The replacement is a new product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rock!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were nice and courteous. They always answer my questions and have solutions to any problem I encounter with my products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty is essential

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the warranty. It’ll save you from the hasle if anything was to happen to your product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best, they truly know there business and it a pleasure having them protect my electronics.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Amazing

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] It is great! You should definitely get it! Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD TAKES CARE OF YOU

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckily I haven't had to use this yet, but I am confident that if I do, I will get great service like I have before in the past with Geek Squad Service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed my new equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time, cleaned up during the installation, very please with their professional installation, knowledge of equipment along with attitude of the employees

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A MUST HAVE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had any issues with this service. It's cut & dry, pretty straight forward actually. You won't regret getting it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Who know I would need it...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Normally would not get the extended warranty but did in the past and it paid off big time when I had an issue- ended up getting a new TV and install for free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 2 year Geek squad protection plan, for the tv therefore if there are any issues they will come out and address and fix them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection allowed me a little more confidence with purchasing the older model TVs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection allowed me a little more confidence with purchasing the older model TVs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Benefits and Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Plan and Benefits! Highly Recommend. You must consider this program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vizo TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use the Geek Squad yet for my tv but I did for my laptop. They were very informative and helpful. Will use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my TV Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and Great quality ,best Price for excellent product

    I would recommend this to a friend