Customer Ratings & Reviews

The service plan covers all parts of the TV & remote.

Good to have 5 yrs of coverage from the Geek SQUAD!

I absolutely am very appreciative with the warranties. I have had to use this multiple times because my son can be very careless

All my appliances are buy it with geek squad garantee

Prompt service ,courteous, knowledgeable and very professional super solid installations won't hesitate a bit for their services

It’s always standard to get a protection plan for a new television or computer. It gives me a piece of mind to know it’s there when you need it.

They brought stove in and installed everything. Explained to me about stove.

glad they offer this hope to never have to use it so how can I give a review

The service provided was wonderful. We have purchased protection plans with many of our electronic items, and they have all proven to be worth the money.

I like the coverage but my tv broke and had to be replaced it was still in the factory warranty but since they replaced the tv I had to purchase a new warranty I didn't like doing that but I'd rather have the coverage

Love the added piece of mind having the extended two year Geek Squad Protection warranty. Geek Squad has always been very professional.

I love best buys protection plan. I get it with almost every purchase.

You know the old saying, if you don't get the warranty it will definitely break. I got the warranty and know I can sleep better for the next five years.

Purchased a protection plan for my tv I feel it’s always worth having geek squad protection, I’ve never had issues with getting things fixed or replaced

Love warrenty and is need best buy is easy to apply it

I have only had to go to the Geek Squad once and they were able to resolve my problem quickly and to my complete satisfaction. I like the peace of mind especially for my wife when I am traveling.

I always get Geek squad protection for all of my electronics from Best Buy. It's hassle free to exchange things.

I recommend any customer to purchase the Geek Squad extended warranties. The installer’s are very professional and knowledgeable at what they do.!!!

I love this TV. The picture is excellent. If you're watching something with 4K resolution, the picture quality is unbelievable. The sound is so-so, but if you want to improve it, you can add a sound bar.

Dont buy from best buy!!!! They used to be good my TV messed up and we called them cause they can be fickle on what they do and say. Ive returned tvs for store credit before to get another brand cause the one i had has issues. This time I asked about it and they said i would have to have it brought in then sent off for repair. Or someone come to my house ive had people steal from me before i do not let people in my house. I told them that I wanted to do a warranty and then was going to buy a more expensive tv. They told me that i could not do that then transfered me to a supervisor who said yes it would be ok let me get you to another department. That next department pretty much told us to send it in or nothing at all. So like normal fashion with best buy its up to if they feel like letting you do it or not. I just had swapped out a bad router for a better one and guy at register said yes you can do this. But about a month or 2 later they wont let me exchange my tv? It has panel issues I spend most of my time at home due to not being able to work cause of a back injury so if i have to send my tv back for repair i will have no way of watching tv. But its cool i wont be buying from best buy anymore and i have slowed down over the years buying from them i was an elite member spending over 7k a year with them but as i said no more.