Customer Ratings & Reviews

Dont buy from best buy!!!! They used to be good my TV messed up and we called them cause they can be fickle on what they do and say. Ive returned tvs for store credit before to get another brand cause the one i had has issues. This time I asked about it and they said i would have to have it brought in then sent off for repair. Or someone come to my house ive had people steal from me before i do not let people in my house. I told them that I wanted to do a warranty and then was going to buy a more expensive tv. They told me that i could not do that then transfered me to a supervisor who said yes it would be ok let me get you to another department. That next department pretty much told us to send it in or nothing at all. So like normal fashion with best buy its up to if they feel like letting you do it or not. I just had swapped out a bad router for a better one and guy at register said yes you can do this. But about a month or 2 later they wont let me exchange my tv? It has panel issues I spend most of my time at home due to not being able to work cause of a back injury so if i have to send my tv back for repair i will have no way of watching tv. But its cool i wont be buying from best buy anymore and i have slowed down over the years buying from them i was an elite member spending over 7k a year with them but as i said no more.

Excellent service, product and warranty. Couldn't ask for anything better.

I feel safe watching movies with my 65inches TV due to this protection. I love it.

I went in with an issue related to my laptop booting up and processing functions at an acceptable speed. They were able to diagnose the problem and resolve ebeything to my satisfaction

Small price to pay when you don't have to pay to replace a piece of equipment because you got the warranty they will fix or replace I suggest getting it for any large purchase total money saver

I think geek squad insurance is great knowing that if theres something wrong with the tv will come to the house to fix it instead of you taking it to the store.

Unused at this point but product is new. I purchased this due to the cost of the OLED TV and possible future repair issues.

Having the geek squad protection plan after my warrenty ends is great. It really gives me a great peace of mind. Plus the price is reasonable.

Our tv stoped working and we were able to get a replacement. Very easy process

With the age of the net, these type of services are sort of outdated.

Really enjoy the protection provided by geek squad it makes it nice knowing that if my electronics give me issues I’m not out the money to replace them.

Always best to purchase extended warranty. Have had a couple of TVs in the past due and stuck replacing them. Extended warranty would have saved me.

They know what they are doing. Do you? Are you "hoping" for a good result? Hope is not a strategy. These folks are pros.

Love it. Always buy my electronics here bc of the geek squad

I’m glad I purchased this protection plan. The tv was a gift for my granddaughter. It’s good that I don’t have to be concerned if something happens

Buen televisor rapido es sistema interface todas las app disponibles recomendado.

It is so great to know that this product is protected for two years. I had a TV that went out of order at 18 months. Unfortunately the warranty was 12 months. No choice but to buy a replacement....

I learned my least with my son hitting the screen of the TV. You must get protection on your TVs they are like the old school TVs that would last forever

been almost a year so far with no issue, bought the protection plan just for back up, hopefully never need to use it.

Haven't used it yet so I really can't say anything about it. My dad has it and they've helped him lot's of times. This is why I got it