Customer Ratings & Reviews

The technician was quick and on time, did what I needed

So far so good. no need for service at this point but its only been a couple months. Hopefully I'll never need it but feels good knowing it is there.

Worth every penny. Protection with no hassle. BB is there for backup to those unpredictable QOS issues

Great extended warranty for the price as a my Best Buy member. Hopefully won’t have to use but glad to have the extended coverage.

This protection plan covers burn in on oleds would definitely recommend!

I manly got this protection due to Lg oled Tvs having a chance to get a burn in image & geek squad is one of the only places to cover it. I'll give it 4 stars due to it being a very expensive for the coverage

This gives me great ease of mind with my new tv, if anything happens they will send geek squad out and fix the issue right there in my living room!

The Geek Squad are the best they do what is necessary and get your needs donec

I purchase this with everything from Best Buy. Great support

My old tv died abruptly and they tried to repair it because it was covered. It couldn’t be fixed so they returned all of my original purchase price! I bought another TV with it. I’ll always get this protection on TV’s. They don’t make them like they used to.

Love this tv is so wonderful picture of image, good sound and very good for video games console

I purchased a 5 year warranty and the geek squad were top notch

Way more than I expected definitely worth the money-and superb performance

Easy to reach. Very helpful. Problems quickly solved.

I needed a repair on my phone and went to geek squad. I was very satisfied with their customer service ! Will be back again

Alway get the plan. I know they cost extra money but on big ticket items it is a must. Everything breaks now because of the low cost electronics.

My first tv I bought so happy with it!! Works well and picture is beautiful even the sound is great!

Great product and very happy workers And great deals

Only used it a few times and went to Best Buy on one occasion and was told I had to make an appointment even though no one was waiting so I called the manager in order to get the service taken care of. When it works -- it works fine.

Always good to get protection. Especially on all electronics. Though sometimes geek squad will give u a hard time. (At least in my stores anyway)