Customer Ratings & Reviews

Nobody connected my tv. But they had very good customer service.

Geek Squad is an excellent service for all products without it we would have to send it directly to the consumer and it will take them a long while for it to be fixed... Thanks Geek Squad.

The agents connected all my devices they made it look easily and explained how to properly use it.

Haven’t had a chance to use them yet!!!!!!!!!!!!!!!

I had a laptop that went out in 14 months good thing I put the insurance best buy fixed it at no cost it's worth it

Love Geek Squad protection plans worth every cent.

Best warranty out there hands down. I had a pair of headphones that went through the wash and they helped me replace them. Super easy to process.

Never have any trouble with the insurance plans.....

With the price I got. I don't have to worry about the repair of my new TV. Price for repair are really skyrocket . Better have one for peace of mind.

love the geek squad service. I am amazed on how they solve problems so quickly. They know all products even if they are old ones.

Bought contract for 5 years just because I got such a good deal on price of tv. Costs $25 for peace of mind to be replaced if anything goes wrong.

Its a nice tv. Using it for almost 7 months n no problem

It’s better to have and not need and not having it and needing it. I have used them on some of my devices and it has saved me money too.

I buy extended warranties on almost all my big ticket Best Buy purchases. I do not know that I have experienced a better program anywhere else.

I’ve used their service with every purchase I’ve made. Would not make a purchase worth establishing Geek Squad protection plan.

The service has been able to help me with most of my computer problems over the phone. I have also had them come to my home and they have been courteous and knowledgeable. Jobs have been well done.

Worked well with me on resolving my issues. Worth the price for the warranty.

This is an improvement to the previous product. I am trusting it will be an even better resource for my equipment protection.

Great for the time I had it. Best buy was also attentive to my issues and the solved some of the problems I had with the TV that I bought.

Got it for our student first year of college......