Customer Ratings & Reviews

Love this great to know that you are protected without the extra cost

Hopefully won't have to use it, but I'm happy I covered the purchase.

I usually get the geek squad protection whenever I buy anything. I made a mistake one time and didn’t get it and lo and behold. I needed it and I will never purchase anything with a big dollar value without the geek squad protection ever again.

This comes in handy when you buy a TV. I was watching it one moment the next it stopped working. BB exchanged my TV broght it out to me and took the old one off my hands

I definitely bought the geek squad 5 year protection

You should have it, especially you purchase OLED TV.

Its a warranty i dont think they need a review on a warranty

Piece of mind, worth the money. Just wish it covered everything

I’d gotten this warranty with a brand new tv, and when we hired someone (not from Best Buy) to mount the tv on the wall, he broke it. It was literally two weeks old. The warranty doesn’t cover damages, but when I called Geek Squad to ask whether I could transfer the warranty to the new tv I was going to have to buy, they made an exception for me due to my unfortunate circumstance and told me they’d replace my entire tv. I was so shocked and blown away because I didn’t expect that at all and was fully preparing to buy another tv. The customer service is the best I’ve encountered and it’s absolutely worth it to buy the warranty.

This protection was absolutely worth it! I had previously had a 4K TV that crapped out on me several years ago and would've cost more to fix than to just get a new TV. That's when I learned that I should protect my new TV with Geek Squad 5-yr Protection since my old TV didn't even make it past 5 years. And I'm so glad I did! This TV had crapped out on me due to power outages that messed up the TV's power supply that gradually declined over time until it became inoperable. This plan was a lifesaver and I was able to get the value of my TV applied to a new TV purchase, which I used to get the same TV I had before because I loved it so much before the power outage and killed it over time.

Bought a LG G4 oled and theres no way im paying this price wirhout the protection olan! Now my family has peace of mind that if anything happens, best buy will help us out!

We always take out the extra protection. Only had to use it once, and very easy process

It’s great to have geek squad When there’s any problems with your rich days and you have warranty, they come right on the surfaces

Love Best Buy’s extended warranty program. Always worth the purchase

Great plan and they cover the services that they state provide

Geeeeeek squaaaad did not use but could be useful for most people

Great customer service and help repairing products.

So glad I bought the extended warranty for the Samsung 50in series 8 tv. The warranty I got was for 5yrs. The TV worked great for the past 4 years then the screen didn't show anymore. I called customer service and they replaced it with bigger TV for the same price I paid for the smaller TV of the same brand. Great coverage. Thanks BestBuy.

I feel very safe with Geek Squad! They are very knowledgeable! Any problems , they fix!

I think it's good to always purchase extra service and warranty protection for electronics/appliances and I got this one for a steal 2 years plus additional year warranty not bad and happy to have it