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Customer reviews

Rating 4.7 out of 5 stars with 30761 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 30,761 reviews
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have a warranty beyond the basic one . Price was good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price for 5 years of protection against any situation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and easy communication

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive not ever had to use. The technicians are definitely full of great advice. Ready for any challenge given.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and painless protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth it for certain item levels. Very useful option for peace of mind. Since Samsung doesn't think much of their products and provide a minimal warranty I got this to be safe. My last tv has lasted well but the next one failed in less than 2 yrs. I Showed them the issues and they instantly gave me full credit of purchase price. Too bad they don't consider a sale price when giving credit. I had to pay out a little over $100 to get an exact replacement with the current model since there were no sales at the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad A+ Service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service. Very happy with our purchase. Will recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is nice to have when it is needed. Havent needed it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad protection is a must have to have on your most expensive items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service! Delivered on Time! Met my Expectations!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appreciated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There pretty easy to get in contact with and they don’t make it difficult with their appointments like some other companies

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't buy an extended warranty anywhere else. This one is actually worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection 5-Year Stand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5-Year Standard Geek Squad Protection 5-Year Standard Geek Squad Protection If you do not buy the 5-year standard Geek Squad protection plan for any TV that you would buy then you might as well not purchase a TV because you are just working against yourself in the long run when you could upgrade to a better TV and just pay the difference especially if your TV does not work properly or geek-squad cannot fix it. Best Buy's replacement plan is by far the best warranty ever provided by any electronics store and cannot be compared because they have helped me for the past 10 years because the devices that I would buy in truth always turned out to be those odd devices that they either don't have on the Shelf anymore or I have too many times where they came and fixed it but something always went wrong with it within five years so get that protection plan and Best Buy will take care of you they have taking care of me they will for you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have never used them yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I would not have to need them for anything with my TV but I wouldn't recommend this product yes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer fixes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t use this much but its helpful if you can get it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope I never need it but peace of mind if I do!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to receive I would buy again soon with np.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not needed them but they have been there for any questions i have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Have on Any Item You Buy Big or Small

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the Quality of longevity with Washers, Dryers, Refrigerators, TV's, any Electronics product going down the tubes over the last few decades it is extremely important to just save yourself the headaches that will come not if because they definitely will. I have had to go through the Geek Squad protection services in the past on other products and they have done a great job in handling the issue and either fixing, replacing or giving you a gift card to replace the items all together. Granted recently with the Covid in the mix wait times became in the hours to get thru but I believe that will work itself out in the near future. I didn't buy extra warranties on my last two sets of Washers and dryers and they lasted on cue about 4 years and then it gets ugly with costs of repairs trying to figure it out your self etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung OLED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and tv for the price. Really impressed and enjoying it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv is good but

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like tv Quality of tv and imressive and espcellily i like service you provided

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection Overall rati

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5-Year Standard Geek Squad Protection Overall rating* Excellent

    I would recommend this to a friend