Customer Ratings & Reviews

Best chioce if you have kids in your home..they cover all major issues and breakage

When you buy something, you never expect it to break. When you pay big buck, you really never expect it to break. I payed $2000 for a TV and got the 2 year extended warranty. 1 week before it expired, it broke. 1 day before it expired and 1 day after it was fixed, I extended it another year. It's the best money I ever spend for peace of mind.

Protection plan for tv hopeful we never need to use it

The extra protection is work it, the unexpected can always happen..

I rarely have something go wrong with electronics, but on a fairly big purchase, like a smart TV, it makes sense, since the standard warranty can leave you without use of the device for weeks if something goes wrong. With this, I can get a replacement or repair in no time.

I love it so much. Such a great deal. Awesome investment.

Always a good addon for products you care about!!!

Great picture quality! Easy set up & use too. Highly recommend

Usually I will always add the geek squad warranty. It has paid off many times. Especially on my gaming keyboards and fitness watches.

I was very excited when the agent told me that am qualified for new TV and I will also get a refund for the difference in price.

i'm really glad my new 43" 4K TV came with it. it was a reasonable price too, i decided i didn't need the 5 year one because that was too long. the two year for an extra $20 was perfect! I am worried something might happen to the TV one day, so i decided to get it.

Very good buy Excellent customer service representative online!

Worth having it, and you can get a pro-rated refund if you don’t need it anymore.

Have not used this service yet, but it is comforting to know that my purchase is protected for the next 5yrs.

i really love protecting my equipment and this was exactly what i needed.

I feel better having Geek Squad extended warranty protection than without it. Purchasing these warranties in the past has always paid off and worked out well. The Geek Squad techs know what they are doing.

I bought my TV in 2021, and it started to act up, and the screen started dying. I took it back to Best Buy, and they returned it with NO issues.

Very helpful and knowledgeable about the concerns I had.

Ordered 4 40" tvs all at the same time for a project. Everything was going fine until I opened the last box (#4). No image, just the line/shape screen, well actually I could see some of the menu to the left. Called Best Buy, said you're over 13 days, can't help you. Called Vizo next, at first they said 1 year warranty, but the next day and a few emails it was determined it was a Best Buy problem and they can't help us. Unfortunately we had to buy a 5th TV to complete the project.

Important service that I rely on for protecting my purchase.