Customer Ratings & Reviews

Good extended warranty for a good price hopefully I’ll never have to use it

We are so grateful to these young fellas installing our 60"LG tv..they were very careful and polite. They make connecting all those awful wires a breeze. They were very patient with us and walked us thru installation and operating our new screen and remotes several times til both my husband and I understood. They are well worth their cost!

I can really appreciate the protection plan & the geek squad. It's really a great idea to get the coverage on everything. I had my tv almost a month something happened with red dots throughout the tv & there replacing it at no cost to be brand new. Always get the coverage!!

Hope I don’t need it but happy to have it. Thank you

I’ve never had to use this, but I know geek squad is great at what they do and I recommend getting this good warranty just in case something we’re to happen!

$25 for a 5 year warranty on a tv on sale for $150. I hope I won't need them but couldn't pass it up.

Hope to never use but wish I had bought it last time when my tv started playing up after two years and I spent a lot more to get repairs completed.this time there won’t be any issues hopefully or it’s less than a dollar a week to guarantee resolution.

We picked up the television and installed ourselves. Super easy, except for configuring the television remote with the cable remote volume.

Agent came over help set up and answer all our questions. He was friendly, personable and patient. Great representative for Best Buy.

I like having the opp to have this service when needed

I purchased the five year warranty on my expensive new flat green 60 inch which was highly recommended by the geek squad, and sales team

A necessary add on when buying the Insignia tv brand. My orevious Insignia, which I loved, died after 4 years. And I did not have the extended warranty.

Got the protection plan just Incase because of the tv that I bough that I was told was a hold I say tv edition made for Black Friday so for 2 years I’ll be protected if the tv happens to internally not work well so I can get a new one!

Great purchase Best Buy is the best my favorite store to shop

That was the easiest transaction I’ve ever had to do!! Thanks!

Great job and thank you for your time. I thought you had forgotten me, since this all happened around the holidays. But your emails lift my spirits. Thank you once again.

Geek squad are always very helpful when ive had a problem with trouble shooting something i dont understand. Thwy are very professional.

I had an issue with my TV. Tje replacement parts were unavailable. My TV without was replaced without a deduction for depreciation and without hesitation.

The agents mounted new set to existing mount, set up and walked thru basic operations and functions. Saved a bunch of frustration using Geek Squad

We bought the protection plan when we bought the TV. The TV broke after about two or three year as the GEEK squad gave me a brand new one and installed ir and I paid nothing extra.