Customer Ratings & Reviews

Have not used being new TV as of yet but will call if any issues.

TV has some wobbly frames that needed to be repaired. But other than that it's perfect

haven't had to use it but have close friends that have thats why i purchased based on there experiences

I haven’t needed the service thankfully but I’m confident you’ll take great care of me.

I just love Best Buy's Geek Squad Protection Plan. I never have a hassle when needing to return something. I don't even have to have the receipt. They just look-up my phone number and find everything they need.

Greatest purchase ever glad I did. Ended up using it a year later. Tech services was excellent the tech guy was knowledgeable friendly. Repair date was set came out and was fast and easy. In and out.

Buy the protection plan¡!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

2 year service I usually do not purchase service but the cost for two years it well worth it. Not having to worry about anything happening to my Tv for 2 years.

Havent reqlly had any issues at all with my purchase, call geek squad fot help for little details and they have a great customer service/tips.

I never had to use it yet. Just purchased 1 month ago. The $400 chance to win a gift card has me doing the surveys

I always buy a Geek Squad Protection Plan for my more expensive electronics. The two times I've actually needed to use my protection plans, I was taken care of by the Geek Squad employees with no fuss or bother and was completely satisfied. Their service was above and beyond what I expected.

Sometimes you just can't trust the product quality today and I couldn't for the TV I purchased but it is rated as one of the best TVs at its price point with some caveats should you be one of the unlucky ones who gets a lemon. Best Buy extended warranties are however more expensive than the competition.

Geek squad protection is easy and efficient. Would highly recommend

Great service very happy with my purchase would recommend to others

I operate vacation rentals so I buy a lot of stuff. I failed to get coverage on a Arlo Security Camera and it went defective in 9 months so still under warranty but dealing with Arlo has been MADDENING!!

We buy everything at Best Buy and always get the protection plan because it is money well invested. Any product I buy I obviously like a lot and want to protect and in the event something happens want to be able to have very capeable hands to repair the product. That is why I trust the Geek Squad.

I buy this on products I care aboutZ New electronics are not warrantied as they used to be. So planning ahead for possible issues is whaf fhis warranty is all about.

I also purchased the two year warranty. It was reasonable and a necessity with electronic

After purchasing a Samsung 65 inch TV, I wanted it to be professionally calibrated. The calibration tech came to my house and calibrated my TV in about an hour. It looks AMAZING!!! Very professional. Highly recommended.

Any time I puchase items I always make sure to add on Geek Squad. The service is very helpful whenever you have issues or questions