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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30810 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 337 Showing 6,721-6,740 of 30,810 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth it to purchase this for peace of mind especially given that the customer service is so top notch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Preace of mind comes with the Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the Geek Squad warranty for my larger ticket items. Can't beat the no hassle guarantee since the manufacturers rarely live up to the warranty and with a large item like a TV, it is impossible to ship around so the in store warranty is worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad very knowledgeable they answered and help me with all questions i had before,during and after the purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good costumer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very helpful and friendly when my tv began to face issues and explained the process clear and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Very professional and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Protection on 19" LCD TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fortunately the BestBuy brand LCD TV did not need service during the 2 year period, but the price of the protection was reasonable and I don't feel as though I lost anything having paid for the extra protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad is there when you need them.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the tv home and hooked it up our self. Discovered a line going down the screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    There when you need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent needed to use it yet, but its nice to have the protection when i need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! I fully recommend their service! I'm very happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous in home service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had the Geek Squad for years. The quality of the workers is outstanding and very professional. Absolutely essential with the huge variety of electronics and appliances in book our home. Superb service

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek squad service

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] So far so good with not needing this, but I did buy the insurance…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experiance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad I purchased the plan. At first I was not sure to get the plan but I am real grateful I did. I bought a brand new Tv and the main board was bad the geek squad tech ordered a replacement. If you have major money in electronics, you should have this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and hassle free peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is incredibly reassuring to have a 2 year warranty for any expensive purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use the service yet but im sure its top notch as is everything else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AAA +++ to Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have been super awesome since with my previous tv they had to come to my apartment 3 times and on every ocasión the geek squad rep that came was mega nice and easy going.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had to take my pc to the shop twice, and have gotten help over the phone. Problems resolved, and with the service plan, it didn't cost anything. Next, I need to look into getting a couple of appliances fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t Leave BestBuy Without It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t Leave BestBuy Without It! This is why I only buy my electronics at BestBuy rather than online sources like Amaz. You never know what might happen. They make the process seamless and convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ameizing..(……………….………………,,,,,,,,,,,,,,,,,,;,,,;,,,,,,,,,,,,,,;;

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Karenf

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice. Good value, quality , performance. Good advise from sales representative

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No comments about the service because the guy delivered the tv and we took care of the rest.

    I would recommend this to a friend