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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30833 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 598 Showing 11,941-11,960 of 30,833 reviews
  • Rated 5 out of 5 stars

    Hope I never have to use it, but if I do I have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt, the asst manager at our Owasso store is amazing, they are always so wiling to assist and answer questions that you may have. We appreciate the whole teams efforts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was reimbursed 100% after four years of coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job installing our wall mount.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would recommend this to anyone buying a computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was very helpful and removed the bloatware on my new HP Laptop. They installed virus protection and it's easy to get help online.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt and courteous service from all Best Buy employees

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad. So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad are very knowledgeable and usually get the job done on the first try. Highly recommended and worth the annual fee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 5 year protection plan is a must for any large purchases. You do not want to be left out in the cold should anything happen to your product past its manufacturer's warranty date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always got to buy the warranty for a tv, especially when it covers it for 5 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't purchase a TV without this insurance policy. Took a while to order and deliver but worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this just in case something goes wrong with the new tv I bought. hopefully I will never have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get an extended warranty for any electronics that I buy and it is always worth the money

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! I completely agree. I always purchase the protection plans to have peace of mind just in case. We try and make the process as simple as can be if you needed to use the plan as well. If you have any questions or need any help, please let us know!

  • Rated 5 out of 5 stars

    Geek squad is fire

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service at the store. Fully covered and protected!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Each and every time I have a problem or question about a product I purchased at Best Buy I can rely on the Geek Squad to explain what the problem is and fix it on the spot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    rest of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowing that the geek squad got my back gives me a reason to be relaxed and worry free. I haven't had any reason to use them, but I know they're there whenever I need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys did a great job and got it done pretty fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everybody needs a Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 year Geek Squad and they come out to YOU! Can’t go wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good insurance for all time the my electronics and smart watcher

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced TV in Full

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a defective panel with an entirely new TV. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i havenot had to use the geek squad for my samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend the geek squad for all my purchase. Even if I don't every use them because I have small children in my home so I can rest if anything goes wrong on any of my products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No hassle and terrific customer service. Thanks Alfonso

    I would recommend this to a friend