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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30836 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 638 Showing 12,741-12,760 of 30,836 reviews
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 85 Sony and got this warranty i have it in past its good to have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    not a worry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have complete faith in this protection. I have used this for years and never had a problem with hacks or viruses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad came out to my home as scheduled and fixed my TV. They were knowledgeable and professional. A great warranty to have and I recommend them 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection is very important for any investment made on purchasing a costly household item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is great. I also like the Total Rewards and receiving discounts on items and services. Geeks are always professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wouldn't buy anything without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best thing you can buy when you make purchases at best buy. They always fix or replace the item with no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for an oled, ain't no tellin what could happen. get you a protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone ins.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, buy your cell phones through bestbuy, then always get this insurance for your phones. Trust me, it's worth the cost!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service to have good tech service at your call

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice feature .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We mounted our own TV, so didt need the installation, but we would have used them if necessary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feeling good about this purchase. knowing that i am protected by the Geeks gives me peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You're covered!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No worry protection for less than $7 a year. Great value for piece of mine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have insurance for something just in case eneven if I don’t use it it’s nice knowing it’s theee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cripeled Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad rescued our laptop from some software contaimination. It was a relief to turn it over to them and get it back in two days, healthy as can be. Works great now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got with new tv purchase on sale so got deal on geek squad warranty. Have not yet to have to use it and hopefully do not have to but gives peace of mind it is therw if and when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like having the peace of mind of a full warranty on product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5yr protection plan

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used the geek swat squad protection plan two times before and they always fixed it fast I had it back working like new in no time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good guys.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used the Geek Squad for years. They are always helpful and can quickly correct almost anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plans

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any issues at all with the protected products is handled quickly and easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection worth getting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mandatory with every purchase can’t go wrong with this protection plan

    I would recommend this to a friend