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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30838 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 653 Showing 13,041-13,060 of 30,838 reviews
  • Rated 5 out of 5 stars

    Happy this service was offered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can enjoy my purchase knowing that if there is a problem, I have this program for protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the came out quick to fix my tv, when they didnt have the parts I got a refund to buy a new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It feels great having the peace of mind knowing that they cover burn in. I bought an OLED tv and this was a must for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad totally worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is aways there to help when you have questions and the protection plans are a must buy! Totally worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product protection is important to us!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service at Best Buy makes me feel comfortable and assured with the protection of my purchases! We have been pleased with their service prior to this purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the best, its a must have on yoir electronics, great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get geek squad protection on all of my stuff, Best Buy literally has the best protection plans for products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent wall mounted my TV and setup the Samsung system. Very happy with the product and the installation and warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ok i guess

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this service yet. I am glad I bought it though to protect my purchase. for the price it is definitely worth it with kids and dogs running around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy protection on larger purchases. I hope I don't need it but i have been happy with the service when I do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty Extended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this coverage due to my 2 yr old tv needing replacement. I feel better with this warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install and easy customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for the cost. You cannot get a better insurance than this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was on top of TV issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to get my tv replaced when it malfunctioned

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The has been a great purchase just in case we need to use it, just a comfort know the Geek Squad has our back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i always get geeksquad protection, it is much better than some other stores

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didnt think id like this prodyct but I do! Love love this product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best warranty in the business, especially on Oled TVs. Do yourself a solid and get the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Savior

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option to save money once item purchased breaks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have extra coverage , you never know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came to our home and installed our purchase quickly. The agents also explained the setup and we couldn't be happier.

    I would recommend this to a friend