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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30772 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 147 Showing 2,921-2,940 of 30,765 reviews
  • Rated 5 out of 5 stars

    TYSM GEEK SQUAD !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth EVERY CENT !! if your phone starts acting wonky or goes kerplunk GEEK SQUAD to the RESCUE !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My nephew took it out and assembled it with no trouble at all. I bought the warrany for my peace of mind. It was my first time purchasing a tv with these capabilities and wanted to be sure I got good performance from it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an issue. The Geek squad came rithe out. Great guy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable and great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is durable and worth the money. Great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They show me secrets things on my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They treat me very well and has the patience to do it, excellent service..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BUY IT!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s best to have protection on the things you buy because you never know what can happen to the things that cost a lot! I love this protection very much and it has helped me a lot aswell

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad always someone ready to answer your questions and at the ready when you need to make an appointment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad extended service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually, I never get the extended warranties, but in today's age of electronics, its a sound investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad always solves

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The greatest thing about the Geek Squad is that wherever I have used them they have always worked things out. And always there if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They help when needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use them but I am sure they are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection plan is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crews are very patient and nice. Though it took some time to get all issue resolved, I am very happy that Geek Squad provide protection to my TV purchase and offered the best outcome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 yr Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since the Samsung t.v. collapsed with in the first couple of years, and my t.v. was replaced with a Sony, because of the 5 yr. warranty I bought in the beginning ~~ I bought another 5 yr. warranty for the new Sony.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Their service can't be beat!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a wonderful job setting up my TV. Thank you, Geek Squad,!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad transfered to samsung warranty departme

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad not able to help as product still under manufacturer warranty, but transfered me directly to samsung to get replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Inexpensive Warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great deal! Five years of protection for our new 50" Insignia 4K TV with Amazon Fire HD built-in. We got a very decent price. When you pay $300 for a 50" 4K TV with a streamer and a whopping five year warranty, it is a deal! So using my own personal experience, if a TV lasts five years or more, it's paid for it's self. This warranty is a good deal to cover my cheap TV deal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    28th Street store for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    28th Street Grand Rapids store is awesome - they know how to care for customers and really help! I was treated poorly at the Alpine store, really poorly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always a good idea to get this protection. Just take the product backband they replace it with no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it, you won't regret it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always recommend getting geek squad warraty! Its a no brainer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Warranty Is Priceless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this use the warranty for my 65” Oled that had dead pixels. A tech came out and checked. The next day I received a store credit for the price paid for the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad always helps me!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad always helps me! If you are just joining, you need understand that you have to make an appointment - in store and / or online. It is generally quick, but not instantaneous. I greatly appreciate their help with my technological problems. It is a great weight off of my shoulders to belong and not have to worry about how to get a repair done. Many times they can help remotely.

    I would recommend this to a friend