Customer Ratings & Reviews

Love Geek squad there amazing! They are good at what they do.

The price for it was good but have not needed them yet butni do need a new battery in my beats headphone will update service after

Great Protection and worth it. I bought 2 Sony TV's in 2018 and wish I had gotten the extended warranty on both TV's instead of just the one TV...

Peace of mind. Hope I never have to use it. Shouldn't really have to purchase it, but to many things seem to be made to break down in this throw away society we live in. Really hard to rate until it is needed which of course I hope never happens.

Protection protection protection people please get the protection plans when buying these valuable items, it is very worth it

Really a must have for any device that you have. Recommended.

Always a must because accidents do happen. Customer service is great no questions asked and replace quickly

Considering the probability of damage to a consumer device in a 5 year period, I believe this to be a great value. I would definitely recommend!

The replacement under warranty was unbelievably easy. I always purchase extended warranties on big ticket items, thankfully my TV was still under warranty when it went out.

When making a major purchase I thought it was a good idea to have the geek squad warranty as well since the geek squad service has been so reliable I think I was a good idea to have the warranty also I'm very happy with Best buy and The geek squad team

Geek Squad service has always been great and helpful.

Ive never had to utilize any protection but it never hurts to have the piece of mind. The one time, I didn’t purchase, my TV Literaaly stopped working in less than 3 months of purchase. Do think about it, just do it. It’s inexpensive piece of mind.

Be assured, it's your Best Buy! Don't worry if you're not a Geek! The Geek Squad has your back!

The tv we bought did not work at all after trying for hours. We called Geek Squad and they came out the next week and are ordering a part for the TV and will come back to install it. The guys were fast and very friendly.

Tech came to look at my tv, could not replicate the issue but I had pictures and showed it to him And he took care of everything

The team at Best Buy in Virginia Beach are simply the best ... courteous, professional, knowledgeable and caring. Who could ask for more?

Great affordable TV, its very sleek, works great and its pretty big. Overall happy with the purchase, also it was extremely easy to install.

Had 2 service calls, second one was needed for a line of pixels that went out.... GS team was very helpful and efficient! well worth the value!

After almost 2 years, my 49' TCL TV, tilted up. Took the TV to the store and after a week they gave me the credit of the total cost of the TV because it was definately gone. I just used the credit for a new 50' TCL TV and took the 5 year guarantee. They are the best.

knowing that I have a warranty on my TV gives me a lot of ease and no worries on my back I'm very grateful for the insurance