Customer Ratings & Reviews

The agents mounted my TV and connected all accessories extremely professional and extremely knowledgeable highly recommend them!

I have not actually had to use the geek squad protection for this item, but Best Buy has one of the best warranty programs in the industry. They truly do protect the products you buy from them and if you have an issue do not make you feel like an idiot.

Don't want to have one component go south and leave your whole setup in a lurch, right? Your best bet is to just throw money at the protection plan for each item. Worst case scenario you'll never need it and curse this review for making you spend extra money, but in a pinch? You'll be grateful.

I think the protection plans are best because they cover everything and geek squad doesn’t cover certain things on your tv so get the protection plan covers everything!

Absolutely amazing customer service, very helpful and friendly.. they fixed all issues ive ever had with ease.

Without you companies make stuff now it’s always good to get a warranty

Purchased this for my new SONY OLED TV. Have had this service before, and it becomes very handy when your new electronic device you just spent over 1K on brakes right on the 1 year mark. If financially suitable, would definitely recommend.

Purchased this for my new SONY OLED TV. Have had this service before, and it becomes very handy when your new electronic device you just spent over 1K on brakes right on the 1 year mark. If financially suitable, would definitely recommend.

Purchased this for my new SONY OLED TV. Have had this service before, and it becomes very handy when your new electronic device you just spent over 1K on brakes right on the 1 year mark. If financially suitable, would definitely recommend.

Purchased this for my new SONY OLED TV. Have had this service before, and it becomes very handy when your new electronic device you just spent over 1K on brakes right on the 1 year mark. If financially suitable, would definitely recommend.

I always purchase a geek squad protection plan but I hate the exaggerated price, specially on protection plans for video game consoles, laptops, TVs and other expensive products, please lower the price and a lot!

I always purchase the Geek Squad Protection. I travel a lot and have needed the protection. Best Buy has always been there no matter where I am in the country. My product was always fixed or replaced without any problems.

Unfortunately I have had to use this on the last 3 TV's I purchased from Best buy but because I had the plan Replacement was simple even 4 years into it. They were neat and professional.

Renewed prodection plan for a return of an older lg television that went bad for a new samsung 4k television. Got the 5 year protection plan for about $90. Will keep my television protected for the next 5 years and am happy about it. Great price for a $450 television. Would recommend highly to anyone.

tv mounted etc............................................................................................

Whenever anything goes wrong with a product, this plan definitely comes in handy! Not many of my purchases end up without this plan! The service desk is always understanding, and always willing to do whatever they can to take care of their members.

My brand new LG TV (December) went out and Best Buy passed me along to LG because it was still under warranty. Best Buy would have had this already fixed, but now my TV is out, has been for over a week and the terrible repair people that LG passed me off on are saying that MAYBE sometime next week it will be fixed. TERRIBLE! Why did I pay Best Buy extra to protect it if they are not doing anything about my dead TV? I sure hope that 2 year protection plans restarts itself once my TV is actually operational again.

Never remembered that I had this but didn’t need it

I’ve never used it but I love that they have my back!! It’s a must have for all things technological!

Geek squad is the best thing to have when you purchase a merchandise so make sure you get that geek squad warranty it will take care of you when you're merchandise break down go get it