Customer Ratings & Reviews

I mean, what can I say? I haven't used the 5 year warranty yet, but it is wonderful peace of mind for an expensive TV. The cost-benefit ratio works out for me. Even if I don't use it, I don't have to worry, and that is worth the cost to me.

Well worth the initial cost. It has saved me on 2 large screen TVs. Keep in mind that it expires when you use it on a defective item whether it's used after 1 month or 5 years.

Geek Squad is very much worth it if you need help setting a device up or mounting a tv! Also are reliable when you want to make a claim for a device.

This is so worth it on all levels. I have used the service 4 times already and it has paid for itself.

I haven’t had any problems with it yet! I only wish that the sound quality was better.

Best warranty to get for your TV Computer Phone and every other electronic you have

My entire household fully recommends Geek Squad services, esp their extended warranty service. It is simply a no brainer. Less headache in times of issues, and they are very very professional,..!

Honestly good service when i got my tv truly grateful for the insight

Great warranty feature when something is not your fault. The only thing that does not cover is if its your fault such as dropping something or breaking it on purpose, but sure is helpful with laptops to avoid internal system breaks.

I e always been happy with their service and professionalism. Had to use warranty protection before and it took care of my problem

I purchased the insurance when i Purchased my daughter tv. Her tv inexplicably got a very thin green line on the screen. I called geek squad and set an appointment to take in the tv. They gave us a new. Painless and quick exchange.

I haven't had the chance to use this but I'm happy I have insurance on my products.

The agents quickly and efficiently installed my new TV. Very professional and explained how everything worked. Setup universal remote and ensured everything worked correctly.

I have bought Geek protect for so many years, and had to use it on few occasions and was simple and painless. From TVs to gaming headsets and laptops too. You just never know if you'll need it.

I got this protection plan for my tv and glad I am covered for 5 yesrs. Geek squad alway make things easier without all the hassle.

Fast response to service calls . The Geek squad tech was fast and very concerned for my technical issues with my TV . Also very knowledgeable .

The service was awesome and I even received help on reduced prices of items that I didn’t even know about so I think Best Buy for everything

TV has some wobbly frames that needed to be repaired. But other than that it's perfect

You gotta have protection for your products. I understand we have the warranty from Lg tv but, you can never be too safe now a days. That’s the reason I bought the extended protection plan through Best Buy and it’s well worth it

Haven’t had to use it yet, but I’ve had nothing but positive experiences with Geek Squad and their warranties in the past