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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30822 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 498 Showing 9,941-9,960 of 30,824 reviews
  • Rated 5 out of 5 stars

    Good people. Good service.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good to have someone to ask questions about products so you will know what’s going on with the product. All Geek Squad members I dealt with were knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoping we do not need this but we have peace of mind knowing we have the protection on our TV purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PEICE OF MIND

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PEICE OF MIND ESPECIALLY IF YOU ARE BUYING A 70 INCH PLUS. HELPFULL JUST IN CASE SOMETHING GOES WRONG. I HATE DEALING WITH MANUFACTURERS WARRANTY.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your investment!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How could I not protect my investment? Truly a great value, definitely a no brainier! This is my bedroom tv, I watch it daily as I get ready for the day!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra Years Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the 5 year warranty for my new TV. Used the service on my old TV and they replaced it with a brand new TV. Couldn’t be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new Vizio TV and added the 5-Year protection plan for peace of mind. For the minimal cost I feel this is a great added value from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make this purchase and get peace of mind. Geek squad never disappoints. Well worth it in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4year replacement plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this replacement plan with a Christmas gift and I’m glad I did in case something happens I have not had to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the protection program for my large screen t.v. just in case anything happens to it. Because I bought it on sale and I couldn't replace its full value without this. This way I know I'm covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best tv for the unbeatable price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic TV better than Samsung the same size. Very vibrant colors and deep darks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the service plan, never forget about this plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad LG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, I did not get the opportunity to use this service. I transferred it to a different purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sales person was amazing and explained everything. I will buy again from them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Peace of mind. It may sound expensive but the service is great. Once you take it after that you just need to call and everything is free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad showed up on time and finished up the job in a timely manner.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hope I don’t need it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I bought it, haven’t used it. Hope I don’t need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer Fixed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents fixed my computer and fixed it fast. Explained everything in plain English so I could understand it, not computer talk. And was safe about it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had issues with my p series vizio and after 4 years this protection plan took care of giving me a brand new TV... Works as advertised

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has the best Protection!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad gets everything done and fixed correctly if your device is damaged and they also will replace your devices!!!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    I purchase protection for all Best Buy purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad protection plan is a no brainer, when compared to other retailers like WalMart. Although WalMart provides an extended warranty, they often make it difficult to replace or return your item.

    I would recommend this to a friend