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Customer reviews

Rating 4.7 out of 5 stars with 30749 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 109 Showing 2,161-2,180 of 30,749 reviews
  • Rated 5 out of 5 stars

    Worth the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the warranty twice. I received excellent guidance and help each time. Service was on time and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great peace of mind for high value electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great peace of mind for any high value purchase. Super easy to use through the website or app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent used it but it does offer peace of mind knowing im covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some of the best service I have received 10 out of 10 woudl recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This the best low budget tv you can find on the market. I definitely will want this tv in a bigger size one day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty is great. M6 remote broke and tgey sent me a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a bit rough I was passed off a few times and given someone cell phone to contact for repair/replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Want My Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received brand new 75 inch Samsung TV with no delivery defects. Also received my purchase in anquick and timely manner. My new television produces a clear and ceisp picture with perfect smart app capabilities. I would highly suggest this product to anyone looking for a new television and for an affordable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used it, but im glad I have it. I purchased it in case it is needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-Year Standard Geek Squad Protection incase I have software issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A warranty that you want to have, security if you have a problem they will address quickly if there's a problem but I never had any problems with Samsung TVs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hooked it up myself but I like the idea that Geek Squad will fix the TV for 5 years if anything goes wrong with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection plan is the main reason I purchase my electronics at Best Buy. Geek squads provides great service and quick solutions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These folks are so helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel the folks at Geek Squad are patient, kind, and professional whether I contact them day or night. Most of the time we get the issue resolved online. There has been only 2 times where they said I needed to bring it in to the store. I believe it has been worth the fee because I live in a rural area and it is a 30 mile drive from my town to my Best Buy store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service, Highly Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, the TV had a problem and they come to your house for any TV over a certain size. The person was clean, polite and neat. They took the back off and could see there was no funny business, don't try and fool these people they know what they are doing. The code came up that the TV was NOT ECONOMICALLY VIABLE TO REPAIR so i was given credit for the amount i paid towards any new TV at Best Buy. Ever since then i get a warranty with everything i purchase at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My TV had some problem and they instantly approved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Best Buy protection the best ever peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wont use it if you buy it........or?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So like any product warranty you wont use it if you buy it. Or? I buy these warranties with things I don't want to carry back or printers so if the ink cartridge explodes. The only bad thing about these warranties is that one of the years runs concurrent with the manufacturer warranty so you don't get the true amout of warranty you are paying for. nice thing is that if something happens just take it back and throw it up on the counter.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Valuable coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the coverage for a TV. When the TV wouldn't turn on it was replaced with a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent needed this for anything i own but im definitely glad i have them as potential help for when and if s problem arises. Either way i have used them for non purchased items and they always do great work. Id definitely use them for electronics in the future anytime

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good havnt try it yet but will soon but i got to get another tv first

    I would recommend this to a friend