Customer Ratings & Reviews

There guarantee is 100%. Always helpful. There full of knowledge and ready to help you out to 100%approvals

They met me outside under special circumstances, I had just been released from the hospital. They loaded it into my car as well.

Awesome purchase Every time! Through all the years of my electronics purchases, I've never been dissatisfied with Geek Squad. Thank you

I Love Thos Geeks So Much it seriously hurts. I offer a tip they say No. They dont use me like some people. The geeks are my true friends and if I ever get married I will invite the geeks to st up my wedding and stay for hourdeverve hour then grab entrées to go after there done setting up the DJ Table and TV / Ice Display.

Good TV with very good resolution and a good experience.

Geek squad service is Amazing I never use to buy these protection plans but when I started buying more expensive TVs/Soundbars I decided to pay for the protection if Anything breaks or needs to be replaced it’s free of charge geek squad is A must have

I use this mostly for online and telephone support. When I do, the agents are always knowledgeable, helpful, friendly and stay with it until the issue is figured out and fixed. Good value. Not cheap. But compared to the cost and hassle of trying to fix stuff yourself and/or take it to someone to fix it and/or hire someone to come in, this is a very good value.

They treat me very well and has the patience to do it, excellent service..

I always get the extended warranty on the higher price electrical items because the two times I have had to use it they did not give me any hassle at all. One of the items was a vacuum and because it was non fixable and no longer stocked (three years old) they gave me my full purchase price back on a gift card. Also other places make you use the manufacture warranty the first year before the extended warranty kicks in, but the geek squad protection handles all that for you.

Using for my community gym, the residents absolutely love it. Great picture quality. Would definitely recommend

Geek Squad is very much worth getting. They are fantastic and always ready to help pretty quickly. Definitely recommend.

The agents mounted my TV, it was done very efficiently and well placed. They were professional and answered all my questions. Even gave me a few suggestions, appreciate their time and tips.

Quality and price is amazing, will always do business with Best Buy, looking forward for a desk top computer system for December time frame.

Let’s hope the tv either lasts longer or breaks within g the 5 year window, this warranty purchase will determine if I ever purchase one again. 10/10….

Geek squad the best, Thank you so much for your service and quick to resolve issue. Pastor Bradley

I wanted to make sure I had a safe guard with this ROKU TV in case of future issues

Great picture and wonderful customer service! Store clerk was extremely helpful

This is a great protection plan considering it’s only $19.99. My T.V. wasn’t displaying a picture only sound. Took it to the Geek Squad and they replaced it for me. It was fast and easy. The staff was also great! Biji was great, very professional, helpful and nice. This was definitely a pleasant experience!

Thanks for the fine folks at the Florence Best Buy. We have bought so many appliances and TVs and more and we always take the five year warranty. We’ve only had to use the warranty twice over 20+ years. But it’s always nice having peace of mind, if anything does happen.

The Geek Squad were amazing. I'm not an idiot! I have hooked up many systems before. But the new speakers that I could never get great sound out of them. The Squad hooked them up properly and made system easy to navigate easily between different units in the system. The TV was crisp and they did it all quickly too! It had been frustrating to have these great speakers but not be able to enjoy them as I can now. I had 6 yrs of college! You'd think I coulda figured it out!