Customer Ratings & Reviews

Less than 12 months in use and getting the 6 red lights blinking

I feel confident knowing that the TV I gave as a gift has a reliable warranty.

I will no longer shop at best buy for any technological need, cpu, phone, tablet, or television. As they specifically lie about your warranty coverage. I purchased a 5yr additional coverge warranty and asked at time of purchase if accidental damage would be covered such as a screen crack in moving the tv from one point to another. I was told it would be covered and if it could not be repaired it would be replaced. Not So. the very thing happened, tv screen was cracked during moving from a table top to a wall mount and after calling and speaking again with an agent i was told accidental damage was covered. Set appointment (which was 2 1/2 weeks from incident) for tech to look at. Day of appointment today 11/23/2022 tech calls and says i see your screen is cracked, that is not covered and instead of wasting trip to see he would not be out. So apparently they hook you for the warranty to increase the store profits and cover only what manufacturer would cover just for additional time after manufacturer warranty expires which is also a hose job because you lose a year of coverage because it starts at time of purchase when Manufacturer covers at least the first year. Im sorry but will never shop Best Buy again.

Protect your investment worth to buy a warranty 1/10 of the price of your item

Hopefully will never have to use it but for the price, better to be safe

We have it, fortunately we haven't had to use it for any of our products

Always get the extended protection plan especially for a television

We have not got issues to utilize Geek squad for this product yet.

Beware of warranty terms actually starts the date of purchase and not after manufacturer warranty expires as the employee stated. Shame on myself for entrusting the sales person and not reading the terms. And shame on the sales person for the misinformation to get the sale. TV went out one month after this warranty expired.

Let's hope I don't have to use this...but if I do then I will be happy I got it!

Best choice ever. Better than Samsung. Bravia is N1

Gotta love Geek Squad, they make a painful process a lot more bearable.

cant go wrong with a warranty from geek squad. they know what they are doing.

great to have never had to use yet. so I cannot really review it yet

Hope i never have to use it. But if i do im glad i bought it. Great price

Idk I'm just writing a review for points, but hey free money right

Apparently I purchased this with a TV, but it does not show on my account that I actually have this protection- so, I am a little confused there. Thankfully, in the year I have had the TV I have not had any issues that would necessitate the use of it.

To be honest i was a little dissapointment when i call the insurance for a complain about the tv i buy but they just work in the state even when they are in mexico. I just realize that they cant take care of me if im not in the state

I bought my TV and I wanted to make sure I will have it for at least 2 years.

It's good to know my tv will be covered for 2 years at a reasonable cost