Customer Ratings & Reviews

Have not had to use this yet, but from a past experience when I had to, all went well. And, since my TV was unable to be fixed on that occasion, I was able to purchase a new TV with a gift card with the reimbursement for the price of that TV. This gives me peace of mind that if anything happens with this new TV in the future, I’ll be covered.

Geek squad extra protection never disappoints folks!!! I highly recommend it to cover your expensive electronics

Got this warranty for my daughters tv after her previous tv went black with no warning and no warranty. Do yourself a favor and get the warranty. It provides peace of mind for the unknown!

Good waranty and help with your device. They help in the future to

Im so glad that best buy has this to offer, with a toddler in the house & a TV of this price its nice to know ill be protected if something happens.

Very great and informative, i feel more positive with my purchase

Geek Squad is the best warranty program out there. They have come to my home twice when a big name device decided to go belly up and they replaced both times with no questions asked after analyzing the problems. I normally do not trust any extended warranty but GS is the glaring exception. I would always buy it.

No electronic household device should be without geek squad protection!! The squad is well run, knowledgeable, responsive,courteous, clean. They take the responsibilities of their job seriously as well as client satisfaction!! We have been working with geek squad members since 2006 & highly recommended this technical service.

i got a problem before with a tv, the send a technician, and they give me a gift card for the amount i paid, because the tv was not fixable, so next time i got the service again, so i dont loose my money

Excellent GS protection for Bravia OLED. If this TV fails in 5 years you want it protected for the price point of the TV and protection. GS protection is very good.

Does what it's supposed to! Been holding onto a 50lbs TV we move around all the time to point the TV from the living room to the dining room! Thing is worth every penny

I like it, I just hate that I can't bring it directly to the store.

Love this wall mount very sturdy would recommend this to everyone

Consider the cost of the tv i bought and they guarantee it for 5 years. I see tvs all over on cl selling w bad pixels or a line. If this hapoens in 4 years from nowwell i call best buy and tgey bring me a samsung series 9 tv that has 3d to my house and haul off the bad one who wouldnt want their tech replaced with the new updated version?

The agent mounted my tv and connected to my firestick

With my new MacBook, I really appreciated the Geek Squad tech’s knowledge and explanations in setting up my new MacBook Air M3.

Every warranty on anything that you buy from bestbuy it's really worth every penny!!!. Have always get it on every item that I've bought and it has become so useful, casue bestbuy always respects the warranty and exchanges anything that has problems for a new one without hesitation, I personally really recommend it!!!!!.

The delivery guy was nice, professional and carried the TV with care.

My 4-year old LG OLD developed screen burn-in and within 3 to 4 days of contacting the Geek Squad it was replaced with the latest model at no cost to me.

Haven't needed their services, but happy with that!