Customer Ratings & Reviews

Great buy for protection of your electronics a must have

Geek Squad Product Replacement is just simply a NO BRAINER for any Best Buy product that will have regular use or has a “price point” that you want to yourself from having to spend again during the time it’s protected! Biggest thing you have to do...is not do anything malicious to the product...and it’s protected!

Very reassuring to have the extended 5 year home protection plan for my 65" LG OLED TV. Anything goes wrong and Geek Squad will come to my home to repair without me having to take such a large item back in to the store. Definitely worth the additional cost for this coverage.

Important service that I rely on for protecting my purchase.

I like the added protection the family enjoys it. It gives you peace of mind, especially with young children.

Purchasing the protection service gives me peace of mind. Hopefully I never have to use it, but if I do, I will update my review with the results.

Just before my Best Buy warranty expired I needed service. I am very satisfied in how simple Best Buy made using their extended warranty when I needed it.

I realize that this review is for a protection plan. But here you go. In the past when I've had to use my protection plan, I was always happy that I had it. Other companies offer protection plans but there is always the "fine print". Not here . Best Buy is Awesome with customer service and honoring this plan. Hassle-free. Buy it... just in case. you never know when you might need it.

the 5 year plan is worth the piece of mind. i had an issue with my 55 inch television after two years and contacted the geek squad and told them what i was experiencing and the parts were sent directly to me and then an appointment was coordinated with me and repaired in home. i highly recommend the plan.

Good to have the extra protection for Just in Case. Great price to have this protection.

This is a must for almost every large purchase. They called me to ask if they could deliver early, which is the best. Thank you!

I like that this is available because anything happens to the item and right away they are available to fix it

Better to be safe than sorry. Five year warranty for peace of mind.

Awesome tv, very bright and colorful. Easy manageable operating system.

Love the peace of mind that comes with Geek Squad. We always add it to purchases that we make that we know will be used daily incase something happens.

I had a LGC2 go out on me they gave me a gift card for the entire purchase price of the TV. It was fairly simple. This is the first time I've had to use it for that.

No like to expensive and illustration educational purpose

The agents knew what they were doing which was a pleasant surprise. Installed item for my elderly Mother without and issue.

All was great. No problems. Fair pricing for this.

Great picture quality! Easy set up & use too. Highly recommend