Customer Ratings & Reviews

Wish I had know Best Buy will come To You on TV’s over 40”. Still great service and replacements !

This warranty set my mind at ease when I made my purchase, because I was able to enjoy my purchase without any worries if something were to go wrong.

I have not used this for my purchase recently, thoigh i will say my previous experiences with Geek Squad was useful to me.

knowledgable. covers burn-in for oleds. what else do you need

Great protection plan, love the geek squad. Bought the 5 year warranty for the new tv that was replaced by them when I had 2 year plan on old tv that died just before the 2 years. Highly recommend hassle free fast service.

TVs are great i e had for 2 yrs (knocking on wood as i say this) i have had no problems with them at all. Awesome picture quality and great volume. Easy to set up to internet and even easier to set up chrome cast for family movie night.

So that we always feel comfortable with a purchase from Best Buy, we always use the Geek Squad

Always hard to want to spend the extra on a warranty you may not use. For us though it saved us from having to spend alot to replace our tv when it burned out but still under warranty

Excellent A+ and very responsible and respectful!!!

Matthieu Specq is the best. Very helpful & patient.

For expensive items, such as TVs, computers, appliances, and electronics the extra cost for the protection is a must. The Best Buy warranty and service has been awesome in my personal experience. They either fix or replace your items plus help with product questions.

i really love protecting my equipment and this was exactly what i needed.

I bought a protection plan for a previous TV. When it started acting up, I called, they came, they replaced. It was awesome. No problems, no runaround. Got a credit for full purchase price as they were unable to fix and I got a new TV and another protection plan.

The extended warranty has now helped me 3 times get brand new televisions when they weren't able to be repaired.. I won't buy any "investment" without it. Plain and simple..if they can't fix it you get back every penny you paid for it ,for a new one

When I purchased a TV through Best buy I was given a geek squad protection discount of $100 so I took advantage of it and have been using it the whole time. I've had surveillance cameras put up, home speakers installed and ethernet cable ran with this service this is an awesome deal.

great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Cant take the chance just go with the Squad iv always had issues in the past with returns and geek squad takes care of everything no hassle

TV has worked great. We set it up quickly on arrival day and have been using it with no problems since. We use it as a bedroom TV and volume is VERY loud only at 5-15 (there are little times we go over 15). Very satisfied with the TV, would definitely recommend it.

Service as described. Allow for returns and fixes to damage

I recently was able to get a brand new replacement Smart TV from Best Buy because I had this plan! I usually do buy extended protection plans and have never regretted doing so--especially when I hear friends and family say they have expensive repairs on electronics that are out of warranty.