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Customer reviews

Rating 4.7 out of 5 stars with 30554 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 220 Showing 4,381-4,400 of 30,567 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the geek skquad protection just in case anything malfunctions . I have 2 items get replaced for what i paid for the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have and have used in past. Easy effortless exchange

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast ,.............................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I feel so safe.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing better than the feeling of knowing if something goes wrong with it, it’s not only not my fault, but I don’t even have to worry about it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't go wrong at this price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong at this price! Added mainly for the cost & protection ov the unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, service, is good to know if you need they’re here to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essentiall for tech purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting the geek squad protection is the best thing you can do for all your tech purchases. Now says it seems like everything is either broke or I need help with it and the squad is there for me when I need help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So because of my C1 TV just shutting off I decided to get this extra protection plan to protect my C2 TV for an extra year, hopefully I don’t have any problems so far so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our TV died and fortunately we had the Geek Squad warranty. When they came they were very courteous and professional. Knew exactly what the problem was and explained everything in terms we could understand. Unfortunately he couldn’t fix it but we got our money back and we’re able to buy a new one right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a no brainer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy Geek Squad insurance for my technology. There has never been a moment when I had any difficulties either replacing or fixing my items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't used it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been too soon for me to tell anyting about the warranty but I heard that it was awesome and protect everything and it's worth having so I would have eyes purchase it because you never know what can happen to your merchandise so purchase it and let them help you enjoy your merchandise to the fullest

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad warranties are worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranties from the geek squad are always worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation and Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service and installation is the very best! They are committed and dedicated to providing quality installation and service. The personnel are very professional, arrived on time and even called when they were on their way. I can’t recommend Geek Squad highly enough!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They helped !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A. They didnt laugh at us when we needed their hlep because we couldnt open the remote to put the batteries in B. Professional and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend extended warranties on most high-end televisions. The cost of replacement panels are well worth the warranty price. If they don't make the parts anymore Best Buy will give you the replacement value in a equally featured television. The extended warranty has paid off for me in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will use in future

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't use the geek squad for this item, although I have heard so many good things about them and thier prompt services.I would definitely use them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have been available to me every time I have needed them!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Geek Squad and their protection plans. I always get one and even if I don't have a protection plan they try to assist me as much as they can. Thank you!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I chose the 5-year protection plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    About 15 months after purchasing my 65 inch Hisense TV it developed a problem. Periodically, I would have to unplug the TV and then plug it back in in order to get it to turn on. The Geek Squad was unable to secure the parts necessary to correct this problem, so they delivered and installed a new TV. I was very pleased with this outcome and the prompt service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD 5 YEAR SUPPORT

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this support for many years now and it sure has cut down all the frustrations of any problems with a computer and Ipad and more. My computers have lasted much longer with the Geek Squad help too.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Connie. Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.