Customer Ratings & Reviews

Purchased the extra protection because no one actually repairs televisions anymore, and it has been my experience that Best Buy geek squad far outshines any other competitors. They address issues and concerns promptly and can correct most problems over the phone or online. Great piece of mind.

Fantastic store With phenomenal energy. I always like to purchase my items And don't feel regret after

Would definitely recommend purchasing the extended warranty! My old tv stopped worked properly after 4 1/2 years and because I had the 5 year warranty, I received credir for my original purchase that allowed me to upgrade to a newer, better model plus some left over to purchase a bluray player.

Appreciate having the protection of Geek Squad! The ease with them is great.

They have kept my devices safe for all this time. Great value for the money.

Love the people. Very friendly. Very knowledgeable. Only problem was that when my daughter broke my tv from hitting it they said that warranty doesn’t cover things like that.

Replaced my laptop when i cracked at the hindge with no problems

The quality on the screen is impeccable and don’t get me started on the colors. truly worth every penny. it fits perfectly in any setting. If you want luxury and quality, this is it.

Very professional, newer TV (1 year old) pixels started showing lines vertically on TV screen. Squad determined that it was a manufacturer issue and gave me a credit for the valuation of TV..No hassle, highly recommend.

Have not used as of yet for the TV product. Nor have I used for any purchases. However if something were defective or to go bad, this is a must have for repair or replacement.

This television has been great for our families movie nights

It is great that the Geek Squad is available when you have problems. My TV kept freezing. They came out and determined the problem. Got parts and installed. When this did not fix the problem, they gave me the option of returning my year old TV for a full refund of the TV, tax, and 4/5 of my Geek Squad. I then bought a brand new TV with better features. Great service!

Bought this for the x900h tv I got from Best Buy. With it being a brand new and relatively expensive purchase, I feel much more at peace knowing geek squad is on call if anything were to happen to it with discounted costs for most repairs! Truly recommend for any expensive and applicable purchase!

I took my laptop in thinking it was at the end of life geek squad professionals explain to me that if you wipe delete the old information laptop will work like new they added new virus software works fine took approximately three days and as promised they delivered I’m very pleased with their service

They are really attentive and the support they give is very clear.

I will see if I get any use out of this. I guess protecting a new tv is worth it in the long run.

Great price for warranty, best and affordable warranty cost

Though I didn't use the GS to install my products, they were very friendly, knowledgeable and extremely helpful!

Excellent picture and size. Works well for Play station also.

Thankfully, I haven't had the need to use it, but I would totally recommend getting the warranty for this TV. This TV was our best buy yet, and I would hate to have something happen to it and not be able to repair it. It is better to be safe than sorry.