Customer Ratings & Reviews

Fantastic tv, picture quality is amazing. Very easy setup

Never had any issues with getting help when it’s needed

This is a service plan, an insurance plan for any possible issues w/ the equipment we purchased. The actual evaluation isn't particularly valid until such time we have to make a call... then, truth will out.

Geek Squad was so great and their service is amazing

Agent or nice and did a great job they bring it up to the stairs and left it on the front stairs and I had to bring it in but they still did a good job thank you

Everything I've purchased has the Geek Squad protection. It's another way of protecting your devices in case something naturally damages your product. Please take care of your items customers and the Geek Squad will take care of you! The store I purchase my items at are amazing!

LG 65” OLED 5 year extended warranty for $300 when TV cost $1333 on sale and geek squad installed for $200. Great service guys installation with two Apple TVs also on sale

it is an awesome TV. Easy to use. Perfect for our living room

The agents were very professional , they were also very informative with any questions I had for them throughout the set up . The agents were also fast paced with the set up so that’s always a ten . Last but not least the insurance policy coverage is outstanding for a reasonable price

Just gives me peace of mind knowing my new tv is covered

The geek squad is always important to me because I am technically challenged. I have it on almost everything i purchase from Best Buy.

Excellent TV. Best Buy always has the best prices and services.

As i am familiar with the brand & the best buy geek squad protection i highly recommend purchasing the protection its a no nonsense policy. The geek squad protection insures that your item will either be repaired or replaced.

While we haven't had to use the service, it's good to have the reassurance that our new TV is protected. The cost is worth the piece of mind

We love the geek squad. I always recommend getting a protection plan even if you don’t/won’t use it! It is worth it! I will not buy another large item without a protection plan. Geek squad is nice and very quick with what they do.

Geek squad did a great job in installing my wall mount and TV. I will always use them.

Best Buy reimbursed me the full price, plus sales tax cost of my recently deceased 3 year old UN50JS7000. Without this coverage, replacement would be entirely out of pocket. Just purchased replacement HDTV with 5 year Geek Squad protection as well. Assurance well worth the cost.

I’m having trouble with the picture freezing when the tv is on for Long periods of time but it’s a nice tv when it don’t freeze it don’t freeze all the time it may have been the settings I had it on. . Samsung works with spectrum for streaming your TV without having to buy additional equipment. Nice TV this is the 24” bought it to fit in my armor you may think this is small but once you start watching tv you don’t notice the size. I also have the 50” in my living room that one is fantastic

For higher price items I've always bought extended warranties from BEST BUY. They have great customer service and and support with these warranties if you ever have an issue during the warranty period you purchase....

Nice..............................................