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Customer reviews

Rating 4.7 out of 5 stars with 30570 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 228 Showing 4,541-4,560 of 30,570 reviews
  • Rated 5 out of 5 stars

    Good coverage for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it yet but good value for what it covers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent needed there service on my current items but in the past ive used them for repair. Will always recommend getting the warranty through geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like to purchase warranty fir big ticket items.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel this is a good investment for big ticket items I just had a tv that was not working and having the protection plan really helped the Geek Squad was great they came twice and were extremely helpful and the store squad was also great at the mall. They were fast helpful and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have when purchasing products that need extended warranties! Used to always buy Geek Squad for each purchase now it is there automatically!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the plan in case I need it, these days products last a lot longer than in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    $25 for a 5 year warranty on a tv on sale for $150. I hope I won't need them but couldn't pass it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a review of the geek squad coverage and I have not had a claim to submit. It seems like a good thing to have but nothing to report.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it for the unknown!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used this service yet, but it is comforting to know that my purchase is protected for the next 5yrs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blessing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not Live without it. Do not Live without it. Do not Live without it. It is wonderful when you need it. Never get the Geek Squad warranty on a cell phone if you have trouble they only do factory reset. Unless you break it. Everything else Geek Squad is the only way to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used this protection, yet... I did use the same protection purchased on a similar LG TV. It was great. I'm not fond of TV shopping, and this fixed the TV in 1 home visit... the 1st time. TV works as usual now, and I don't have to spend $$s on a new one. It was worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad two year insurance from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great product to have no matter what items you’re purchasing and make sure everything and please recommend to family and friends on their products when they purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only purchase this once before and got a full refund on a broken keyboard case. Had a $1200 Samsung tv go down and didn’t want to have any issues for a new LG 75 inch. I will have piece of mind for 5 years. They even cover pixel loss.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Very fast to take care of the problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is well worth the money you pay for it . They where very fast responding to us when we called them to report a issue with our tv. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I have the service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an open box TV and it had a small burn spot. I called the service and they came out and fixed it. Now I basically have a brand new TV. They were extremely professional, knowledgeable and helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased just in case something happened. Old was damaged so this was done for security. Luckily I haven't had to use it yet, but still glad I got it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have and not need!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed it yet but if I do I got another three-four years left in my warranty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a fine job of installing the TV and the wall mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent small TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my new television. Good reception and clear picture. So happy I purchased it for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ALWAYS GET THIS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this has saved me so many times from repair fees If they can't repair it, they will give u a new one comparable. The first geek squad agent, broke it even more lol. The second one was like..uh she messed it up we have to replace the entire tv...i was cool with that...so always get this protection plan!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I will always buy this extended warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will not buy anything without this extended warranty because it is very convenient for me and the staff is very knowledgeable. Every time i ask a question i get a very knowledgeable response.

    I would recommend this to a friend