Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30570 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 240 Showing 4,781-4,800 of 30,570 reviews
  • Rated 5 out of 5 stars

    love this protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My original TV was purchased last year as an early birthday present wasnt even a full year old before it quit working so I turned to a store I trust qnd bought my vizio from best buy, I love the protection plan ot covers qlot of things like what happened to my old TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use Geek Squad Plan for this purchase(and hopefully won't have to!) but in years past, it has been a sense of relief when I damaged an essentially brand new phone. Geek squad protection is worth the peace of mind with some of these expensive tech purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LR Television system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adjusted price with flash sale after purchase of which we appreciate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Took Care of Us

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will always protect my TVs. We bought a TV 4 years ago and put a 5 year protection plan on it. Of course something went wrong as 4 1/2 years. Geek squad took care of us and we are able to get a larger, higher quality TV because we had the protection plan on it! AWESOME SERVICE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and all the equipment connection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value warranty and Geek Squad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV Warranty to go with my Insignia FireTV I bought during Black Friday. It was not expensive and will cover my TV for 5 years. I hope I do not need to use it, but if I do, it is good to know it is there. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the Protection Plan, Always

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always nice to have that extra peace of mind for any of life’s unecpected moments. 5 years is definitely worth the extra cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not used them yet can't really comment yet if there any good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great protection plan and it works when needed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my 14 month old Vizio tv was not working properly and the geek squat came and after a few test their recommendation was to replace the TV . i was giving a replacement # went to the store selected another tv and they deliver the new one and picked up the broken one at no charge ..GREAT PROTECTION PLAN

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have not needed their help but nice to have them as a backup plan. First TV we purchased had a problem and we thought we didnt know what we were doing but Best Buy was great to help us return it and get a replacement. Replacement TV is great and was easy to set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have for Big Expensive, and Heavy Items

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service and follow up are very good. This is a much better alternative to square trade. The 2 year plan is essentially worth one extra year after the factory warranty expires. But no extensive calls with the manufacturer that will leave you exhausted and angry. The Geek Squad experience I had with my TV was a piece of cake.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides good service. Definitely helped me out when I was confused about my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worry Free

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good knowing that if anything ever happens Geek squad has you covered.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tv. Great picture. Not a fan of off the voice commands but other than that’s it’s great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Standard Geek Squad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When offered, get the protection plan. You never know whether or not your purchased item is going to be the one that fails. Get the protection plan. It's worth it to relieve any product failure headaches you may encounter.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hope I don’t need it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I bought it, haven’t used it. Hope I don’t need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the fact, geek squad will come out if necessary, opposed to me having to lug the merchandise back to the store!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for OLED

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you purchase a $3K OLED, this is an easy decision. Hoping I never have to use this, but glad it’s there. Best Buy is the only seller that their warranty covers burn in! LETS GO!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty Well Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad from Best Buy is wonderful, this is my second warranty with Best Buy. The one I already purchased for my washing machine was well worth the purchase, the Geek Squad would send someone to the house to do the repairs free of charges

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks to the rescue......

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Money well spent. Even the best equipment can break down. Enter the Geek Squad.

    I would recommend this to a friend