Customer Ratings & Reviews

Gotta keep the things we love protected. And that’s why I got this. So far I haven’t needed it.

AWESOME CUSTOMER SERVICE. THANK YOU FOR YOUR HARD WORK.

Always buy the plans, they have paid for themselves many times over. I had a 55 inch HD tv break after a year, the let me have a new one. That one then broke about almost two years later, so they let me have yet another one (a new model since the old was gone).

Geek squad rocks! Good price for 2 Year warranty and best part if something goes wrong they come to your house! No need to pack it up and bring it to the store!

They came through with their words in replacing my 40" Vizio TV after it suddenly stopped working. I'm glad I got the extended warranty to cover my TV. It's highly recommended to have Geek squad cover your prducts and for a reasonable price too.

Very good I like it Fast delivery and good job!!!

Love buying the open box items which saves me money. Therefore I use some of that savings to purchase the extended warrantees. Never had to use one yet, But as long as I do not have to spend my own money, I believe it is well worth it.

Love buying the open box items which saves me money. Therefore I use some of that savings to purchase the extended warrantees. Never had to use one yet, But as long as I do not have to spend my own money, I believe it is well worth it.

Good good good good good good good good good gooood

I was happy to see that my "open box" item (which was a Samsung 40" LED tcv) was eligible for best buy protection and was decently priced as well. So now I have that added level of comfort in knowing that if anything goes wrong with my TV Best Buy will fix or replace it... its always worth it especially when purchasing an open box item

The warranty is a great comfort regarding both of these issues: We live quite a ways away and our summers are hot.

I am glad I purchased the warranty. It’s so much easier to deal with Best But for their great products and services. I don’t anticipate needing it because the TV is great but I’m glad I have it if it’s needed. It was a very reasonable price.

As long as your within your time given for your service the geek squad is very helpful and good to have but once it expires you're on your own.

This warranty totally worth it. We have yesterday in the past and we don’t regret it.

Geek squad is the best service provider with quick response on complaints

Great manager in Geek Squad Manager support. She went beyond to help us out

The agents did an outstanding job replacing the television under warranty with our replacement. They delivered it, set it up and explained its features and operation. Glad we had the warranty.

Awesome service by the geek squad. Great to have because you never know when you will need it.

Keep your tv protected from accidents or electrical failures.

An amazing service and I have used this particular service multiple times through my many years being a Best Buy customer. It is worth it every time I purchase a new item to always have that piece of mind knowing Best Buy is backing my purchase.