Customer Ratings & Reviews

If U need the Coverage its comforting knowing that you have five years if the need of repair or replacement arises

Geek Squad Protection is always a good purchase. If nothing else, it will at least put you at ease for however many years it's for. If anything goes wrong, you're basically guaranteed a working product. Whether they fix yours, or give you a new one.

The team showed up on time, very professional and safe. They kept socially distanced and wore masks. Provided us recommendations on TV placement, etc. very much worth the additional cost to have the TV installed professionally. Highly recommend.

Any time I puchase items I always make sure to add on Geek Squad. The service is very helpful whenever you have issues or questions

Feeling very confident about geek squad service. That’s why I took the extra coverage.

TV stopped working while under warranty. They sent it out and it was too much to fix so they instead gave me back the money I’d originally paid for it. Used that money to get a 60”. No hassles. Will always go with the extended geek squad warranty!

I bought this tv for my mom, and she loves it. The quality is amazing, just purchased a smaller one for my daughter.

Best tv ever This is the perfect item for my house , I wasn’t sure about this but the agent explained all details and I was very impressed

I like the idea of in-home service. It would be a pain to dismount from wall to bring it in for service.

Easy to buy but so far we have not had to use it. The only concern so far was handled by the manufacturer.

I like the service I like the fact that I feel comfortable knowing that all my items are protected and also getting TV mounts in, not having to worry about doing the hard work

I haven't used this service yet. I bought it in case my tv has problems and will be covered.

I’ve had to use this once already! I’m so glad I purchased it. Just be prepared to wait all day to have your product serviced, if possible take off.

I have not had to use this protection product but purchased it based on Best Buy's overall reputation and good personal experience in Best Buy stores. I believe it is fairly priced for the coverage provided.

I did not initially purchase Gerk Squad for my TV, but during the grace period we had an issue and needed assistance. Geek Squad showed up right on time!!

Haven't had to use it yet but purchased for a tv. Coverage included is good.

I found it more than helpful to always buy a protection plan. After much consideration, it was very welcomed to have just in case. Best Buy is very helpful when it comes to protection plans. I have purchased them in the past and found that it came in handy. You can't go wrong here depending on your purchase.

I've been a member of the Geek Squad for years and I love it. When I need help it's good to know I have someone there to assist. I have always been able to get an appointment quickly and they have always fixed my problem quickly.

Good tv to watch the streaming channels and hook up too

Hope I never need it but incredible levels of reassurance and confidence if something goes sideways!