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Customer reviews

Rating 4.7 out of 5 stars with 30606 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 291 Showing 5,801-5,820 of 30,606 reviews
  • Rated 5 out of 5 stars

    Geek Squad resolved my problem with one call

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a few minutes, and a couple transfers, and this was my first call to the Geek squad, but with their patience, my problem was resolved on the first call. Definitely worth the price of the fee for the maintenance. Thanks, Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad. Very helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent peace of mind for all the devices and electronics that you buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hi geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not buy another electronic product with out a geek squad warranty Exceptional service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repairs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always been great to help and Diagnose and repair what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice, hope i dont have to use it though. Sounds like they will replace the TV if something happens to it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't leave store without it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply the best service from online reps to in store resps. They are here to help and they have done so many times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thing to have for expensive electronics. Don’t have to worry about it in the future good investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great investment! Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to file claims over the last few years and Geek Squad has never disappointed. Whether it was replacing a TV remote or a cell phone screen, they got me back up and running in a reasonable amount of time. I buy Geek Squad protection for most of my big Best Buy purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DEFINITELY A MUST HAVE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I all ways get the Geek Squad protection plan for all of my products! Because it never fails as soon as your factory warranty goes out something is going to break. And the Geek Squad plan has never failed to fix or replace the product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually recommend the protection plan that Best Buy offers..my last tv went wrong and Best Buy took care of it with no issues just be aware it doesn’t cover physical damage so if the screen cracks it voids the store protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection = Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection means total peace of mind while using tech devices, I can focus on what I needed to do knowing that BestBuy got my back if something goes wrong with my device.I always buy protection when I shop at BestBuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this service for the last 10 years and have had excellent results from them. They are experienced, knowledgeable and operate professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is a must for all Best Buy products it means no reason to pay double when inevitably something doesn’t work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better be safe then sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always buying a warranty with huge cost items you don't wnt to be stuck paying for repairs or replacement yourself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV fast and well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my tv in a few minutes and have lasted intact for the past months. No complaints from me - Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is protected my tv for years I am very satisfied with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent brightness excellent sound… I love it and I recommend u

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad responded quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The last Protection plan I purchased covered Geek Squad analyzing my tv after three years and decided it was unrepairable. I was able to get a full replacement. Geek Squad protection is worth the added cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm very with this service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy to have this service and it is totally convenient for me that i don'thave to take my tv to them. Service right at home and pretty fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best service!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are used geek squad since our first tv, tablets , router, refrigerator,etc , we really recommend

    I would recommend this to a friend