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Customer reviews

Rating 4.7 out of 5 stars with 30606 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 317 Showing 6,321-6,340 of 30,606 reviews
  • Rated 5 out of 5 stars

    protect your investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALWAYS ALWAYS ALWAYS BUY THE PROTECTION PLANS AT BEST BUY!!!!! It is a no brainer to pay a few extra dollars and protect your investment against defects and just plain old bad luck! And Best Buy makes it super easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the past years they were 100 percent is what they said that is why I always purchase the Geek squad on all mu purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always good to have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully I haven’t had to use it so far! Better to be safe than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good staff. Good buying experience.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff is mix of good and best. Overall experience was nice whenever I visited the Best Buy store.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have never had to use this other than once and it was prompt and effective service. Geek Squad technician knowledge levels are actually pretty good and my theory is to buy a model level down and pay for the extended warranty through this service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only purchase just in case something happens but never have needed it luckily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad is there when you need them.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the tv home and hooked it up our self. Discovered a line going down the screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped the handicap lady

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sales person brought my TV to my truck let my seats down and make sure that my TV 75 inch fit in my truck

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv is amazing!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the tv is great and i love how they shipped it to my houseand let me know when it was gonna arrive!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the 5 yr.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last TV had issues and thank goodness I had the protection plan. My TV had to be replaced. It was done quickly and the people were professional and well trained.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BestBuy stands behind the products they sell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to have our 60" television set replaced twice within the first few weeks, as the vocal was totally out of sync with the picture. BestBuy made this an effortless process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guy came helped me with my tv he was great very helpful.. wasnt able to fix my TV but helped me get a new one on the same day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty claim was quick and painless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a 2015 Samsung screen die a week before warranty was up(planned obsolescence?) and BB gave me full refund and honored warranty. It's also the ONLY warranty to cover the specific term "burn-in" for OLED. Great warranty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad got it rolling from one phone call

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this protection, they came thru when my other TV had lines across the screen, one phone call and a replacement TV was on the way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope I do not need it, but when you put out this kind of outlay, knowing it's covered is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it, got it, Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth having when buying any electronic merchandise from Best Buy, just to cover yourself. We had a Sony 55" Tv that blew up after four years, and we got a new Tv because we had the extra protection in warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I had other products I had bought from Best buy anf they always keep there word on warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is awesome to have!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was no way I wasn't purchasing Geek Squad Insurance for protection and peace of mind!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We would not be without our Geek Squad Service! It gives piece of mind knowing they are there for you when you need them! They have given us great service every time!! Would not be without this service! Well worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hisense tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is a good one. I was looking for something to buy my kids and I found this brand. It is working great

    I would recommend this to a friend