Customer Ratings & Reviews

As a Best Buy customer I’m very happy that I was given the option to add the two year Geek Squad security to insure my purchase of my Samsung 70” Television for a low price. Very satisfied as a Best Buy customer.

Geek Squad has been great so far. Smart techs, great service, very trustworthy and knowledgeable. Highly recommended.

I recently called the Geek Squad and they set up an appointment to come to my home. They called before arrival, very knowledgeable and did some adjustments on my 82” LG tv…. Problem solved.

This warranty is great to have. Especially when you need to know geek squad is available to help with making sure your tv has great service agreement.

Got this as open box for a hundreds bucks could not pass it up very pleased with the sound.

I couldn’t be more happy with the geek squad warranty.

Geek squad warranty four is always the best warranty For the price an value unmatched

Having used other extended warranty from Geek Squad I always get one with any major purchase. It gives me peace of mind knowing for at least the length of the warranty I will always have a use able product. When you need it as I have had in the past, it sure felt like a wise decision afterwards.

Always feel safe. There is absolutely no substitute for being responsible. But accidents do happen, even with the best of us.

Considering I have not had the opportunity to try this service, I have had it before. I appreciate their expertise. Hopefully I won't have to contact them,but I know the problem will be resolved quickly!

This is an insurance policy and as such it provides peace of mind even if it isn't ever used. It made sense for my TV and wasn't too expensive.

I had a 55" LG and a 2 year extended repair or replacement plan that I thought that I would not need, 18 months into it and the LG went south. They sent the Geek Squad out did an assessment and replaced the LG and no charge, so I upgraded in size and purchase a 5 year plan.

Geek Squad provided great service, answered all my questions, and suggested a replacement tv.

Always helping with hands on tech issues. Great customer service skills as well!

Delivery was as expected, courteous, prompt, careful with delivery and answered any questions I had!

I know people don't like having to pay extra for warrenties, but I have used them and Best Buy stands behind them if anything goes wrong. Worth the piece of mind. They vary based on the purchase price of the item.

I purchased a 5 year plan when I bought my tv. However, I had to ship my tv twice before they were able to fix it and I had to pay $92 for the repair. What’s the point of purchasing a plan when you still have to pay for repairs?

This is well-made and functions well. Getting a great deal (of the day) on it only made it better.

Always helpful and ready to answer any questions that i have had

great protection good deal always there when you need them