Customer Ratings & Reviews

For an expensive item this is a must have. We got the protection for our washer and for the TV. In today's world of computers and technology, anything can fail. It WILL be expensive to fix.

What more could you want out of a 5 year replacement plan you can literally can switch it out for a brand new TV whatever electronic you want with whatever problem is having greatest investment over

Set up was easy. Sound is great. Picture is really nice. Upgraded from 55' to 65' and my games lol fabulous on it.

Great peace of mind that I hope goes unused. If something does go wrong, I'll have some recourse.

we havent had to use this service on this product but we have used geek squad service protection on other products before and it was very good.

I get geek squad coverage with almost all purchases from best buy. Making a claim is so easy. Either repair or replacement it's way better than having to pay full price for a new item.

Geek Squad has always been quick and very efficient with my inquires and repairs.

Have not used it yet but past experience with Greek Squad was always helpful and good

I rely on my protection plan like gold. The Geek Squad is always there when I need them.

Always buy my protection for previous TVs bought from Best Buy. I love the feeling of knowing if something goes wrong, I can contact them and know that I can rely on them to take care of the problem.

My television came out of control and they resolved it quickly

Excellent service, In Puerto Rico, but the center call was not easy to me. I like to make the appointment direct in stores.

I do buy coverage on items. The only thing that bothers me is that the first year, the coverage is actually covered by the manufacturer. So your paying of "two years"really only gives me 2nd year coverage. At least that's the way I understand it.

Haven't had to use the Geek Squad yet. It gives me comfort to know if I need them, the will be available. I've worked with the Geek Squad on other items that I purchased in the past, they were great.

This is a must for any Oled Tv and will give you peace of mind for your investment!

Hope I do not need it, but when you put out this kind of outlay, knowing it's covered is great

Gives me peace of mind if anything wrong goes with my electronic device. If something is wrong, geek squad will help.

I was hesitant switching to Roko but ended up pleasantly surprised. We love our TV. Bought another one for the bedroom.

Five year geek squad service warranty is the best thing you can do. It is reasonably priced. And covers for five years! Against almost anything that could happen to your TV. Or other products.

I purchased a TCL 55" HDTV and was a little worried about its ability to last for the long-term based on limited reviews more than 1-year-old. I purchased the Geek Squad protection to give me some peace of mind in case something happened in the next 5 years. I hope to never need it, but the cost was certainly worth it if the HDTV does have an issue later.